Dell Specialist Order Management in Bengaluru, India
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Utilizing a variety of well developed organizational and project management skills, incumbent is responsible for providing sales order process support and reporting reconciliation for a defined sales territory (s). Uses sound judgment, in the application of general business principles and demonstrates initiative in carrying out assigned duties. Achieves a high degree of familiarity with and in-depth knowledge of field and corporate operational systems, processes and policies.
R oles and Responsibilities –
Responsible for all order booking activities to and ensures or orders are processed in accordance with customer and business requirements. Manages the collection of all paperwork and ensures that all approvals are submitted, current and correct contract data is included and that all basic revenue recognition guidelines are met.
Acts as liaison between sales, business operations and GBS to ensure all orders are booked, billed, invoiced and shipped correctly. Facilitates communications with other field organizations when necessary.
Assists with sales management to ensure forecast and territory management accuracy. Researches and reports discrepancies in sales figures and communicates with sales teams to update information accordingly.
Assists with territory assignment governance activities including; hierarchy changes, new hire support, opportunity reassignment
May participate in District level sales manager meetings and conference calls. Prepares presentations for sales meetings and Quarterly Business Review meetings.
Helps train new and existing sales personnel on all order management systems and processes.
May provide subject matter expertise on more complex deals including ELA's, leases, involving multiple countries and/or business units
Ability to work independently.
Ability to analyze information and draw accurate conclusions.
Able to adapt to change.
Sense of urgency.
Time management skills.
Ability to execute.
Strong working knowledge of Microsoft Office products.
Education: High School
Experience : 3+ years relevant experience, or equivalent
Individual Contributor I4