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Dell Specialist, Sales Operations (I4) in Bengaluru, India

Title: Specialist, Sales Operations

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company we are a people company. We inspire, challenge, and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities.

Are you self-driven, solution-oriented and looking for a fruitful career? Join us as a Specialist on our Sales Operations team in Bangalore, India to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Sales Operations Specialist you will be part of Dell Technologies Renewals Quoting team, which validates and creates on-time and accurate maintenance contract quotes to assist the Renewal Sales organization to sell maintenance renewal contracts. The team quotes a large portfolio of Dell EMC hardware and software products ranging from data storage, data protection to converged infrastructure. You will be interacting with sales representative across the global to help and assist them throughout the selling process to generate revenue.

Key Responsibilities:

  • Produce accurate maintenance quotes for Dell EMC customers.

  • Liaise with the Dell EMC Renewal Sales organisation supporting them through the selling process

  • Serves as the facilitator to the internal sales booking team to ensure that booked PO’s are compliant.

  • Provides a detailed view of customers’ product portfolio by ensuring configurations are accurate through different internal systems.

  • Manages contract activity for Renewal Sales including upgrades, de-installation and modify and maintain the integrity of the database.

  • Manage personal development and continuous learning to keep knowledge current and relevant to the demands of the business.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Graduate degree with 3+ years of experience

  • 1+ years of relevant experience in sales operation, sales, prelease, contract management or order management

  • Excellent communication & analytical skills.

  • Excellent time management, ability to prioritise deliverables/projects

  • Proficient in Microsoft Office Suite, Sales Force and Oracle ERP

  • Flexibility to work in different shifts

Desirable Requirements

  • Working knowledge on RPA

  • Project management experience

  • Experience in customer facing roles

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress. 

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more. 

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today. 

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here (https://jobs.dell.com/diversity-and-inclusion) .

Application closing date: 31 Sept 2021

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy) .

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