Dell Sr. Analyst, Delivery Specialist in Bengaluru, India

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Account Manager on our Global Renewals team in Mumbai.

At Dell, we create products and services that change the game for good. We’re always innovating, always improving and always moving forward. We like to think our customers will be with us for life. That’s where our Renewals team comes in. Implementing and managing contract renewal initiatives, they make sure renewals of our relationships go smoothly. They get things done on time, every time. Striving to retain every customer, they protect our contract revenue stream. And they make sure customers appreciate valuable upgrades and add-ons.

Why Work For Us:

Dell is primed to recruit the best and brightest candidates from all across the globe. We take pride in fostering a winning, innovative, inclusive employee culture. We also take calculated risks and we celebrate big victories when they pay off.

Our Employee Value Proposition:

Our Culture Code unites us and makes us a great family of companies and a great place to work. It’s how we run the business, go to market, work together and provide inspirational leadership. Our culture code is defined by our values and are made real every day by defining expectations for how we work and how we lead.

System Centre Configuration and Orchestrator

  • 4+ Years of enterprise-level System Center Orchestrator experience including Cloud Automation, Application Automation, delivery of onsite and offshore virtualisation projects, and deployment.

  • Strong understanding of Microsoft System Center Suite

  • Strong capabilities in building and configuring system Center Orchestrator Environment

  • Strong troubleshooting experience in various runbooks and fixing the issues

  • Strong Windows Automation skills using Powershell/WMI

  • Strong Application Automation skills involving Microsoft and 3rd Party solutions

  • Well versed in Power shell scripting

  • Should have atleast completed 2 to 3 automation Projects which involve complex, multi Operating system Environments

  • Managed and performed SCCM administration activities for large enterprise environments.

  • Knowledgeable in security patch processes and Software Updates Excellent understanding on Patch management, manage Patch Testing and Patch Deployment change and Release Process Knowledge on Software Deployment Process, good understanding of Mass Software Distribution, Collection Creation and Managing Advertisements Exposure on OS Deployment SCCM, MDT WDS

  • Good understanding on the Reporting Generate query- based collections and SCCM reports using SQL and WQL Should have in- depth knowledge on software and hardware inventory, SCCM client push, client discovery methods, software metering Perform troubleshooting.

  • Should have knowledge of Windows Operating Systems and their components, basic networking and Windows infrastructure services DNS, WINS, DHCP, etc

Essential:

Strong knowledge on ITIL framework

Follow Incident/Change/Problem management practices effectively

Trouble Ticket Research and Troubleshooting

Guide and implement framework on proactive problem management

Very good verbal and writing communications skills

Excellent analytical and organizational skills.

A technical professional that works well in a team environment

Benefits

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you’ve got the talent to build strong bonds with key customers, this is your opportunity to develop with Dell.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .