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Dell Technical Staff, Software Engineer - IT in Bengaluru, India

Job Title: Software Sr Principal Engr -IT (I10), Bangalore

Dell IT Overview:

Dell creates technology solutions for a changing world. Our Information Technology (IT) Architecture team translates our customers’ business requirements into total enterprise-wide solutions. It takes deep technical knowledge to create architectural designs that exceed service requirements. We’re skilled in analyzing the customer’s business goals, objectives, needs and general business environment to create technical system solutions. Our expertise includes integrating hardware, processes, methodologies and software into the customer environment.

About Business Unit:

The individual would be part of Dell’s online support engineering team ( ) and should possess excellent technical design skills, development & deployment expertise, and team & leadership skills. You should be passionate about customer experience and satisfaction. As part of the team you will be responsible for new development, innovation, implementing and deploying new enhancements to Dell’s online support platform, interacting with development teams globally, work closely with our business partners to understand requirements, and high quality deliverables in a timely manner.

You will be responsible for various applications like Order Management, Diagnostics, Online Service Request, Drivers and Downloads, Manuals and supporting documents, Community and Digital entitlements. You will have excellent opportunities to showcase your work and talent as well as working on latest technologies with ample scope for growth. Dell is an equal opportunity employer.

Key Responsibilities

  • Develops a future-state technical architecture vision, aligned to the business strategy, and transition states to achieve that technology vision.

  • Represent Application Architecture to align and define strategies across teams including Security, Infrastructure, Networking, Governance, DevOps, and Support

  • Lead POC and integration design across both internal and externally supported products.

  • Build out technical demonstrations for service patterns, integration efforts, and modern coding practices.

  • Long-term strategic responsibility for the company's IT systems, including reducing total cost of ownership, modernizing the architecture, and innovation to support the business. ​

  • ​Partner with development teams across the functional areas to prioritize capabilities, drive architectural standards and governance, and support key strategic initiatives.

  • Work with program managers identifying issues / risks and required mitigation to ensure delivery of end-to-end strategic design

  • Connect with the scrum teams across the org to clarify business and technical capability needs and investigate dependencies

  • Review technical artifacts to meet industry standards

  • Own and drive technical and functional improvements across platform/applications

  • Management of the risks associated with information and IT assets through appropriate standards and security policies. ​

  • Build strong relationships with business stakeholders, technology leaders, architects and developers

  • Develop and communicate a vision for the company’s strategy and technology with business and technology leaders.

  • Publish technical whitepapers and architecture documentations on standards, guidelines, and innovation.

  • Successfully communicate conceptual ideas and design rationale to executive stakeholders and the development team

Essential Requirements

  • 16+ years strong technical experience in managing highly-complex projects independently that cross multiple business units, divisions, functions, and regions

  • Demonstrated competency in strategic thinking, design and architecture

  • Ability to communicate design rationale clearly and concisely and build consensus / relationships in a matrix environment

  • Ability to think about business in a way that is abstracted from how business functions are implemented by technology

  • Have passion for learning and incorporating cutting edge solutions

  • Design thinking which enables synthesizing of many ideas into big-picture view that shows the connection between business intention and development

  • Positive future focused attitude and ability to influence through change

  • Ability to effectively collaborate and influence at all levels of the organization

  • Exceptional communication skills – written, verbal as well as visualizations

  • Technical Skills

  • Strong understanding and hands-on with .Net Core, ASP .NET MVC, ASP.NET Web API, .NET Framework, C#. SQL Server, Angular 4 and above, JavaScript, JQuery, ASP .NET Core web API

  • Strong hands on with HTML5, CSS, Object Oriented JavaScript programming

  • Hands-on experience designing and implementing reusable components in C#, Razor, KnockOut and Angular 4 and above

  • Experience in cloud architecture (preferably Pivotal Cloud Foundry), knowledge of creating micro services in .NET core and deployment concepts (blue, green deployment, A/B deployment)

  • Proficient in

  • Code versioning tools TFS, GIT, etc.

  • CI/CD, Build pipeline: E.g. Octopus, TeamCity, Gitlab CI, Jenkins2

  • Repository management: e.g. archiva, artifactory

  • SonarQube or other static analysis tool

  • Monitoring e.g., New Relic, AppDynamics

  • Experience with distributed logging and tracing, ELK, Zipkin or Splunk

  • Good working Experience using a range of open source libraries and frameworks including Gulp, Bower, etc.

  • Experience in Database design principles, query tuning in SQL Server 2012/ 2014/ 2016

  • Knowledge of NoSQL DB like Mongo DB, TypeScript

  • Bachelor's or Master's degree preferred


We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

Our EVP:

Our Culture Code unites us and makes us a great family of companies and a great place to work. It’s how we run the business, go to market, work together and provide inspirational leadership. Our culture code is defined by our values and are made real every day by defining expectations for how we work and how we lead.

Dell is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages.