Dell Business Operations Specialist in Bratislava, Slovakia

Business Operations Specialist

Bratislava, Slovakia

Dell has been active in Slovakia since January 2003. We started as a centre of sales and customer support and transfer into a business centre supporting the whole EMEA region and the main financial hub of Dell, globally. We offer a broad palette of positions in IT, finance, sales, marketing, data science, technical support and business process support.

We are very honored and humbled to receive 3rd place in an annual 'best employer' survey conducted by Profesia amongst Shared Service Centers in Slovakia for the year 2018. Join our team and be part of life at Dell.

We’re proud to be in the solutions business at Dell. And our business solutions are built on deep analysis and insight. Our Business Operations team within Business Support develops solutions to current and future challenges. We support activities ranging from marketing and manufacturing to maintenance and more. We define scope and objectives based on a thorough understanding of end users, business needs and processes. From analyzing, evaluating and documenting requirements through to specifying solutions, we strive to improve processes and maximize potential.

Key Responsibilities

  • Responsible for all order booking activities and ensures all orders are processed in accordance with customer and business requirements.

  • Manages the collection of all paperwork and ensures that all approvals are submitted, current and correct contract data is included and that all basic revenue recognition guidelines are met

  • Act as liaison between sales, business operations and GBS to ensure all orders are booked, billed, invoiced and shipped correctly, facilitate communications with other field organizations when necessary

  • Assist with sales management to ensure forecast and territory management accuracy, research and report discrepancies in sales figures and communicates with sales teams to update information accordingly

  • May participate in District level sales manager meetings and conference calls. Prepares presentations for sales meetings and Quarterly Business Review meetings.

  • Help train new and existing sales personnel on all order management systems and processes.

  • May provide subject matter expertise on more complex deals, leases, involving multiple countries and/or business Units.

Essential Requirements

  • Fluent English is mandatory

  • Sense of urgency, ability to take initiative and be proactive

  • Strong working knowledge of Microsoft Office products, including Excel

  • Bachelor’s Degree or Equivalent

  • Ability to work independently as well as in strong team cooperation, analyze information and draw accurate conclusions.

  • Customer focused

  • Time management skills, organizational skills, ability to execute and ability to adapt to change

Desirable Requirements

  • Knowledge of German language is a plus

Salary starting from: 1000 EUR gross/monthly

Benefits

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.