Dell Consumer and Small Business Targeting – Business Process Engineer, Advisor in Bratislava, Slovakia

Consumer and Small Business Targeting Business Process Engineer

Competitive Salary

Bratislava

We are transforming Marketing at Dell. Come join the best and the brightest to bring “Personalization at Scale” vision to life. Leveraging Dell Technology intellectual property, we are building one of the worlds largest customer data lake bringing billions customer contacts and data together to drive our #digitaltransformation. If you love changing the status quo, and empowering the curious to engineer marketing excellence - we invite the curious to join our Modeling & Customer Intelligence team. #GoBig #GoFast.

Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

Key Responsibilities

  • Work with Business users to define and analyze Audience needs

  • Coordinate requirements gathering from the Business, liaise with Audience Selection partners to ensure delivery meets quality and speed expectations; Drive adoption by the Business, educate stakeholders; Act as subject-matter expert on business processes of assigned area

  • Articulate and communicate Business needs & requirements to the Targeting team

  • Ensure continued coordination between Business and Targeting team, refine operations for speed and quality

  • Consider the implications of business solutions to the current and future environment

  • Review vehicle and business health reporting to ensure campaigns are delivering results consistent with objectives; Devise or modify procedures to solve problems considering resources, time and form of desired results

  • Define business requirements while designing, developing and testing moderately complex knowledge capture processes and engineer elaborate workflows, search capabilities and measurement approaches

Requirements

  • Good understanding of Marketing Campaigns, Vehicles, Contact Strategy and Operations; database marketing experience with multi-touch targeted communication strategies

  • Excellent communication & collaboration skills

  • Generate routine and ad hoc reports, graphs, and presentations; work closely with the Business in meeting their data needs and understanding data requirements; in collaboration with others, interpret data and develop recommendations based on findings

  • 5 years of proven experience in data Analytics or Marketing Operations or Marketing Program Management

  • Build and maintain SQL queries for data analysis and data extraction, willingness to learn new tools/languages. These include Tableau, PowerBI, experience analyzing Marketing vehicle or campaign performance, optimizing customer experience

  • Experience in global or remote Services/Business support type of environment

  • Experience championing process improvements, best practices and knowledge sharing within the organization as it pertains to business intelligence, analytics and data integration capabilities, experience designing and implementing new functional systems or processes

Salary starting from: 1900 EUR gross/monthly

Benefits

Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.

Dell is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Dell encourages applicants of all ages.