Dell IT User Experience Researcher in Bratislava, Slovakia
Junior IT User Experience Researcher
People make Dell so wherever in the world they work, everyone is rewarded for their contribution. Ready to develop your career in a truly global company? Within the IT organisation User Experience Team s at Dell, we are looking for a IT User Experience Researcher to join our team in Bratislava .
Dell provides end-to-end solutions that enable more affordable and accessible technology around the world, empowering people everywhere to do more. You will be part of a collaborative team that believes in honest communication, shares creativity and welcomes different perspectives. There is a winning culture built on a platform of integrity and a spirit of innovation. We will also provide the mentoring, training and opportunities for you to fulfill your ambitions and potential.
Creation of surveys, user research and usability testing, analyzing the data from it and making proposal of changes to make tools user friendly
Analyzing, reporting and presenting of data
Cooperation with internal stakeholders to make tools easier for end users
Designing a sentiment measurement framework for IT services
Developing and operating an internal customer satisfaction survey engine
Conducting remote and in person Usability Research on key IT services
Building out an interactive sentiment dashboard in Tableau
Degree in computer science, engineering, cognitive psychology or similar
Experience with surveys and research
Strong analytical and numerical skills
Comfort with change and working in emerging areas
An interest in using measurement and data to solve problems
Strong communication/presentation skills
Database & web development (CSS3/HTML5)
Excel & Powerpoint proficiency
Visual Design Skills
Salary starting from : 1240 EUR gross monthly
Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.
Dell is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Dell encourages applicants of all ages.