Dell Marketing Internship for German speaking students in Bratislava, Slovakia
Dell Digital Media Analyst (German speaking student)
Dell has been active in Slovakia since January 2003. We started as a centre of sales and customer support and transfer into a business centre supporting the whole EMEA region and the main financial hub of Dell, globally. We offer a broad palette of positions in IT, finance, sales, marketing, data science, technical support and business process support.
We have an exciting position for student willing to gain experience in Digital Marketing. Part of the Retail EMEA Marketing team, we are looking for a Digital Media Analyst to look after customer experience in managing ratings and reviews for our PC products.
The Dell Digital Media Analyst will extract customer reviews from manufacturer and media sites utilizing aggregator response tools. The Analyst will respond directly to customer product feedback and convey end-user friendly solutions.
You will also be responsible for the following:
Research customer reviews, specific focus on lower rating (i.e. 3 stars & below), and provide relevant responses
Liaise with Dell Product Group/Quality Control/other support teams for reviews where team is unable to find relevant information
Create dashboards weekly with exec. summary as well as insights on key products using BazaarVoice tools
Support the digital strategy team in reporting and analytics for social media, web, and paid media campaigns Manage the tracking, prioritization, and segmentation of issues and opportunities, with the ability to synthesize & distil complex issues
Identify and issue reports on emerging or urgent global topics & trends Other “digital marketing tasks” as requested
You are our candidate if:
Pursuing studies related to marketing, communication, e-commerce
Fluency in German language with capabilities to communicate in English
Experience in using Social Media and familiar with e-commerce purchase behaviors will be also highly evaluated
We will provide to successful candidate adequate IT equipment to manage their work remotely during sanitary constraints.
1st step: phone screening with HR consultant
2nd step: online video interviews with leaders
3rd step: feedback and/or offer communication
Hourly salary: 5,50 EUR gross
When you join Dell as an intern you become part of a winning company that rewards you with following:
Being part of a community of more than 90 interns at Dell Bratislava
Access into Learning studio – more than 1,000 online trainings
Sport activities – in-house gym
Possibility to continue after your graduation in professional development programs
Networking groups – collaboration, community and personal development (ERGs)
We are proud of the way we have embraced diversity at Dell and created an inclusive working environment. Read our Equal Employment Opportunity Policy (https://www.dell.com/learn/us/en/uscorp1/corp-comm) .