Dell Online Customer Quality Analyst - Dutch & French in Bratislava, Slovakia
Online Customer Quality Analyst - Dutch & French or Dutch & Italian
Dell has been active in Slovakia since January 2003. We started as a centre of sales and customer support and transfer into a business centre supporting the whole EMEA region and the main financial hub of Dell, globally. We offer a broad palette of positions in IT, finance, sales, marketing, data science, technical support and business process support.
We are very honored and humbled to receive 3rd place in an annual 'best employer' survey conducted by Profesia amongst Shared Service Centers in Slovakia for the year 2018. Join our team and be part of life at Dell.
Improve the customer experience by ensuring high quality data and accurate content is provided to customers
Conduct Quality check on Dell.com for Global region
Cross-functional quality assignments
Conduct content quality audits and assist in driving improvements in error reduction through prevention and quick resolution
Cooperation with global teams to provide clear guidance on issues that need to be resolved
Determine and prioritize the severity of issues
Cooperation on global projects
Dutch, French and English language proficiency
Eye for detail and analytic skills
Reporting and automation skills
Team work spirit and flexibility
xHTML, CSS, CMS skills
Advanced Excel proficiency / macros knowledge
Salary starting from: 1250 EUR gross monthly
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.
We are proud of the way we have embraced diversity at Dell and created an inclusive working environment. Read our Equal Employment Opportunity Policy at https://www.dell.com/learn/us/en/uscorp1/corp-comm .