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Dell Sales Operations Analyst for Enterprise Infrastructure APC Presales Team in Bratislava, Slovakia

Sales Operations Analyst for Enterprise Infrastructure APC Presales Team

Bratislava, Slovakia

Dell has been active in Slovakia since January 2003. We started as a centre of sales and customer support and transfer into a business centre supporting the whole EMEA region and the main financial hub of Dell, globally. We offer a broad palette of positions in IT, finance, sales, marketing, data science, technical support and business process support.

We are very honored and humbled to receive 3rd place in an annual 'best employer' survey conducted by Profesia amongst Shared Service Centers in Slovakia for the year 2018. Join our team and be part of life at Dell.

Our marketing department in Bratislava is considered of being a key hub of decision for running EMEA and worldwide marketing strategies. We are supporting global marketing activities across all product domains and variety of sub-functions including product life cycle management, pricing, merchandising, planning and operations.

Key Responsibilities

  • Provide pre-sales support for APC/Schneider product queries, increase product presence in specific EMEA markets & create additional local support & opportunities to Sales teams.

  • Working with the Dell Enterprise Infrastructure Marketing team to develop the role, implementing changes and new training around products and procedures.

  • Investigate on marketing dynamics (customer needs, pricing, part availability, etc.) in the regions and highlight issues

  • Reporting business pipeline, review with EI Manager, drive visibility of APC/Schneider performance

  • Enable sales and solutions teams to be effective at selling APC/Schneider Electric Solutions

  • Work with product line managers to develop and maintain effective sales tools, work with in country teams to ensure effective training is delivered to sales makers

  • Support product questions, be the “go-to” person for APC presales requests in your the respective region

  • Deeply analytical with the ability to diagnose market or sales execution issues and develop creative solutions that are that are measurable and repeatable

Essential Requirements

  • 2+ years of technical experience or ability to learn technical aspects of the job

  • Fluent English and German

  • Capacity to learn on the fly the full range of Dell technology, products, and services and be able to identify how these products and services align to customer needs

  • Build knowledge on account team about Dell's products and services to include keeping them up to speed on new products/service and how that team's customers can benefit from them

  • Capacity to explain technical, industry, and market facts to position Dell as a competitive solution

Salary: starting from 1250 EUR gross/monthly


We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.