Dell Senior Advisor, Commercial Insights in Bratislava, Slovakia
Commercial Insights Sr. Advisor for Commercial
Dell has been active in Slovakia since January 2003. We started as a centre of sales and customer support and transfer into a business centre supporting the whole EMEA region and the main financial hub of Dell, globally. We offer a broad palette of positions in IT, finance, sales, marketing, data science, technical support and business process support.
We are very honored and humbled to receive 3rd place in an annual 'best employer' survey conducted by Profesia amongst Shared Service Centers in Slovakia for the year 2018. Join our team and be part of life at Dell.
Be part of a team that is driving customer loyalty and experience to the next level. You will need to have strong skills in Excel, SQL, Tableau, and Powerpoint. More importantly, you need to have a thirst for truth, change and helping our customers to accomplish their goals.
Identify and integrate disparate data sets to support hypothesis driven problem solving
Build meaningful relationship with data providers, fellow team-mates and key stakeholders
Deliver impactful insights based on hypotheses around select customer experience and loyalty topics
Lead brainstorming sessions to develop new ways to understand Dell EMCs information
Demonstrate the ability to synthesize data into insights including communicating those insights in writing and in conversations
Bachelors Degree in Engineering, Computer Science, Mathematics, or equivalent required
Masters Degree in Business, Statistics, Computer Science preferred
Excellent English both written and verbal
Strong skills in Excel, SQL, Tableau and Powerpoint
Previous work in linking Dell EMC data across dimensions including financials, product, customer and operational data sets
Have passion for team and self-development
Enjoys working across a wide variety of cultures and geographies
Willingness to have somewhat flexible hours
Salary starting from: 2650 EUR gross monthly
Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.
Dell is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Dell encourages applicants of all ages.