Dell Digital Operations Manager in Bucharest, Romania
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Digital Operations Manager
People make Dell – so wherever in the world they work, everyone is rewarded for their contribution. Ready to develop your career in a truly global company? Within the EMEA Digital Platforms team at Dell, we are looking for a Digital Operations Manager to join our team in Bucharest .
Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.
The Digital Operations Manager is a key role in our newly-established Dell EMC Europe, Middle-East and Africa (EMEA) Digital Platforms team based in Bucharest, Romania. We will “insource” the currently agency-managed digital operation managing content and delivering digital program services for the entire Dell EMC EMEA marketing business. This role will be the senior role in a team of initially 8 roles based in Bucharest, managing Dell EMC websites, developing content, activating marketing campaigns and delivering web analytics and insights for all of Dell EMC EMEA marketing organisation across 40+ countries.
Management of content operation across 60+ global dellemc.com websites in EMEA.
Management of content publishing and pre-publishing quality assurance (technical QA).
Management of the development of new content for the global dellemc.com websites.
Workflow management for the EMEA content operation and reporting across the programs
Management of ongoing web analytics and reporting for dellemc.com websites in EMEA.
Overseeing the Digital Platforms team based in Bucharest and the delivery of digital services and programs (e.g. Web analytics, Webinar program support besides Websites management).
Liaison and communication with multiple stakeholders and business owners across parallel programs.
6-8 years of experience in digital project and program management with BSc, BBA or equivalent studies, (Masters is a plus)
Consultative / agency background a plus (customer focus/service delivery mentality)
Proven management and delivery of web/digital services in a multi-stakeholder, multi-program environment (ideally global/regional)
Experience in web content management operations
Ideally proven team management experience with a collaborative approach
Very good communications skills, including fluent English
Attention to details, follow-through with focus on continuous learning and improvement
Experience in web analytics and reporting a plus, including experience in Adobe Experience Manager
Search Engine Optimisation (SEO) experience a plus
Involvement in Paid Digital Media campaigns and operations a plus
European language skills a plus
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .