Dell Jobs

dell footer logo

Job Information

Dell Lead Specialist, Quality Control in Bukit Mertajam, Malaysia

Lead Specialist, Quality Control

Bukit Mertajam (Penang)

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Lead Specialist, Quality Control on our Quality team in Bukit Mertajam.

When you’re creating technologies that drive human progress, nothing short of the highest standards of quality will do. Our Quality Control team within Production is more than equal to the challenge of ensuring we comply with GMP, ISO and other requirements. We develop and drive quality metrics while managing the design and installation of quality control processes, procedures and statistical techniques. We’re so skilled in conducting build audit, enhanced functional testing or customer audit that we also deliver training on quality assurance systems to colleagues.

Key Responsibilities

  • Work with Operation & Engineering team for new customer order requirement.

  • Support Regulatory Product & Peripherals Audit.

  • Assists in trouble-shooting and determining root cause for quality issues on production floor.

  • Alerts engineering and operations to conditions that may adversely impact the customer experience.

  • Responsible for audits, incoming quality assurance, and feedback and reporting.

  • Viewed as a subject matter expert regarding QC techniques and processes.

  • Minimizes down time by reducing production rework, recalls or failure trends.

  • Regularly presents performance results and status updates to leadership and engineering.

  • Addresses critical production quality issues.

  • Regularly trains less experienced team members on QC techniques and processes.

  • Utilize initiative and judgment to complete complex projects.

  • Transfer daily status information to other shift personnel, off-shift groups and supervisors.

Essential Requirements

  • Degree holder in Engineering/any other related field

  • Must possessed computer knowledge & able to communicate in English.

  • Fresh graduate are welcome to apply.


We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you can bring industry knowledge and troubleshooting skills within the QC environment, this is your opportunity to develop with Dell.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here ( .