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Dell Manager 2, Production Control in Bukit Mertajam, Malaysia

Manager 2, Production Control

Bukit Mertajam, Penang

Dell’s is one of the Best Run Supply Chain’s in the world - renowned for its efficiency and speed of execution. Dell pioneered the Dell Direct Model enabled by a supply chain that generated significant cost and speed efficiencies. Over the last few years, Dell has enabled numerous other sales channels including retail and manufacturing with partner ODMs. The Dell SC is getting transformed with multiple modes of manufacturing and fulfillment to service demands from different customer segments.

Join us to do the best work of your career and make a profound social impact as Manager 2, Production Control on our Production Control team in Bukit Mertajam, Penang .

What you’ll achieve

Global production planning is at the heart of Dell’s Global Supply Chain Operations planning and monitoring the execution of end to end supply chain on a daily basis. The responsibility for the planning and execution of customer order flow on an end to end perspective. Tracks the orders in backlog and brings in the necessary stakeholders to resolve bottlenecks in order to deliver to our commitment to the customer. Plans material requirement lists and production plans for the manufacturing of products. Performs ship planning based on sales forecasts and backlog goals. Leads event management activities that impact the Supply Chain and provides mitigation to minimize impact. Provides a scorecard for the Health of the supply chain to provide an objective view of performance.

You will:

  • Communicate regional demand expectations to ODMs and Dell facilities for capacity & execution planning. Engage with Demand / Supply, ODM enablement, Global Strategy, GOE, COC, Business Unit Supply Chain, ODMs, Dell Facilities, and Finance teams to develop plans and provide guidance on demand, capacity and capability issues.

  • Represent regional teams & customers’ needs in capacity allocation, execution & excursion management activities. Anticipate capacity concerns and proactively drive actions to mitigate. Provide capacity supportability guidance for retail, fast track and other supply chains.

  • Support enablement of supply chain changes (i.e. facility changes, fulfillment method changes, alternate supply chains, etc). Drive regional and global process improvements to demand, capability planning, order management, OPS Planning processes. Monitoring of key supply chain metrics and analyzing the trends.

  • Driving predictability in key operational and supply chain metrics. Keeping pulse of the current and potential issues happening across end to end supply chain. Interacting with various stakeholders across supply chain organization to understand the issues, assessing the impact and monitoring corrective actions.

  • Providing inputs on operational performance to leadership team. Daily and Weekly Reporting of Business Performance. Enhancing process governance, ensuring alignment and data integrity. Employing analytical abilities to sense, highlight and monitor key aspects of business and bring forth to management’s regular attention. Initiating, orchestrating and co-ordinating projects globally for process improvements/ cost reductions working across functions.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • At least 8-10 years of related experience in Supply Chain / Operations.

  • Drive for results. Comfortable with planning and making decisions using sound logic and judgment, with imperfect data. Able to balance strategic vision with tactical execution.

  • Strong data management and analytical skills. Excellent articulation / communication (written and verbal).

  • Executive presentation skills & excellent stakeholder management skills.

  • Effectively handle ambiguous situations. High adaptability to changing requirements / market dynamics / work demands.

Desirable Requirements

  • Bachelor’s degree or equivalent.

  • Knowledge about Dell Supply Chain processes, Operations, systems and data, process improvement, project and/ or program management is a plus.

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here ( .

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here ( .