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Dell Senior Analyst, IT Business Operations in Bukit Mertajam, Malaysia

Senior Analyst, Business Operations

Bukit Mertajam, Penang

Dell’s is one of the Best Run Supply Chain’s in the world - renowned for its efficiency and speed of execution. Dell pioneered the Dell Direct Model enabled by a supply chain that generated significant cost and speed efficiencies. Over the last few years, Dell has enabled numerous other sales channels including retail and manufacturing with partner Original Design Manufacturer (ODMs). Dell's Suppy Chain is getting transformed with multiple modes of manufacturing and fulfillment to service demands from different customer segments.

Global Production Planning (GPP) Original Design Manufacturer (ODM) is a key function in Dell’s Global Supply Chain Operations enabling and monitoring the execution of end to end supply chain across Dell’s ODM manufacturing sites on a daily basis. GPP ODM is responsible for planning & governance of key areas like weekly and quarterly sales, shipments, backlog levels, customer experience metrics etc. and planning, monitoring and analysis of all key supply chain metrics ranging from demand planning to customer delivery. The key objective is to help Dell’s ODM & global operations to streamline processes, cut costs and improve efficiencies. The team has a very strong pool of talent coming from premier schools and industries and possesses diverse expertise and skill sets. It’s the place to be for “work hard, play hard”. Join us to do the best work of your career and make a profound social impact as a Senior Analyst, Business Operations on our Business Operations team in Bukit Mertajam, Penang.

Key Responsibilities

  • Own Front-end piece of Digital Transformation efforts web UI design, development & maintenance, UI/UX ownership, revamp/scale existing UI, application development and integration – needs working closely with backend team.

  • Partnering with both internal & external sources to gather & examine data from disparate sources with the goal of automating the reporting and online dashboards

  • Adapting projects, programs or methods based on customer or business partner feedback

  • Presenting problem analysis (data related) and recommended solutions in a creative and logical manner to wide set of stakeholders across different business functions and geographies

  • Promoting, deploying and sharing innovative ideas, towards continual improvement

Essential Requirements

  • Minimum of 1-2+ years’ relevant experience or similar industry with supply chain exposure.

  • Masters/Bachelor’s in computer science or in Supply Chain with extensive hands-on exposure to web development & IT applications.

  • Prior hands-on experience in web front-end development, UI/UX, data management, automation, IT programming, data mining.

  • Extensive hand-on experience in Angular, ASP.Net Web Forms(C#) & Web Service (C#), jQuery, Vue.js, HTML, CSS, JavaScript, Visual Studio

  • Excellent eye for web-design and UI/UX development experience

  • Good knowledge of Python, Database Systems (SQL Server/MySQL) , Data Visualization Tools, Data Modelling & Analytics Tools, Business Intelligence Tools

  • Other attributes like being a team player and a self-starter attitude is a must

Desirable Requirements

  • Familiarity with Simulation (AnyLogic/ARENA) tools, RPA tools (Automation Anywhere), SharePoint will an added advantage.

  • Strong eye for details, analytical and comfortable in working with numbers to develop applications.

  • Able to drive sustainability in the development work - reusable code/library for future use.

  • Good articulation / communication (written and verbal)

Dell Technologies is a unique family of businesses that helps organizations and individuals build their digital future and transform how they work, live and play—providing customers with the industry’s broadest and most innovative technology and services portfolio. We value our customers, winning together, innovation, results and integrity. Grow your career with a highly competitive salary, bonus programs, world-class benefits and unparalleled learning and development opportunities— all at a company that is proud to be diverse and inclusive. Learn more on how we are closing the diversity gap here. at

Closing date: 30th Nov 2020

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here at .