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Dell Senior Analyst, Logistics in Bukit Mertajam, Malaysia

In this fast-changing world, our customers need our latest technology – and they need it now. And that’s where our expert Logistics team within Materials and Procurement comes in. We’re tasked with getting products quickly, efficiently and cost-effectively to Dell Technologies customers. We work in partnership with fulfillment and logistics providers to ensure a visible service to our supply chain and smooth delivery services to end users.

Join us to do the best work of your career and make a profound social impact as a Senior Analyst on our logistic team in Penang, Malaysia

People make Dell – so wherever in the world they work, everyone is rewarded for their contribution. Ready to develop your career in a truly global company? Within the Procurement & Supply Chain at Dell, we are looking for a Senior Analyst, Logistics to join our team in Dell Penang (APCC2 – Bukit Tengah), Malaysia .

Dell provides end-to-end solutions that enable more affordable and accessible technology around the world, empowering people everywhere to do more. You will be part of a collaborative team that believes in honest communication, shares creativity and welcomes different perspectives. There is a winning culture built on a platform of integrity and a spirit of innovation. We will also provide the mentoring, training and opportunities for you to fulfil your ambitions and potential.

Manage day to day operations improvements, innovations, change requests

  • Senior Analyst’s role is to be orchestrator of Dell’s product flowing from various manufacturing facilities to diverse set of end customers.

  • Primary liaison between the Logistics Team and our 3PL partners with Dell’s sales /sales operations, services, manufacturing and project management organizations.

  • Drive the end to end Logistics operations from planning to execution. This includes driving the backlog and capacity planning within the warehousing, freight, call center/customer service and transport operations

  • Follow up actions and maintain operations integrity for any delivery issues.

  • Manage day to day logistic operation with 3PLs to measure effectiveness of operations, drive corrective actions and review feedback on recommended improvements if needed

  • Support end of Quarter/IDC cut off activities including daily calls and inventory audits

Manage IT systems Integrity

  • Maintain integrity in data feeds/data reports and drive issues to closure

  • Maintain logistics related parameters (e.g. Lead-times, calendars in Dell applications)

  • Work closely with IT on open issues

Success Indicators:

  • Perfect Order Index – Logistics cycle time, Ship to Complete, Same Day Ship, Must Arrive by Date, POD Completeness, On time performance

  • Logistics Cost of Dissatisfaction – Missing, Wrong or Damaged, Net Promoter Score

  • Operational Performance – e.g. Receiving times, data velocity and completeness, inventory accuracy, On time milestone/status update

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

Education and Experience

2+ years working experience. Strong exposure to the 3PL industry will be an added advantage. Fresh graduates with prior working experience are also encouraged to apply. Candidates with IT background and interest in Supply Chain are strongly recommended to apply.

Essential Skills

  • A great asset for the role is an ability to communicate effectively and negotiate outcomes

  • Attention to Detail with comprehensive thinking around issues

  • Drive for Result

  • Able to prioritize and juggle multiple tasks

  • Proactive and taking charge

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here ( .

Application closing date:30 April 2021

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here ( .