Dell Vmware Cloud Services Engineer III in Cairo, Egypt
Why Work at Dell?
Endless challenges and rewards. Opportunities on six continents. A team of colleagues fueled by collaboration. All this, and a company deeply committed to integrity and responsibility.
- Provide world class customer service throughout the lifecycle of customer adoption.
-work independently or as part of a team on engagements with customers, often in a technical leadership role to ensure customer retention and to drive customer value realization.
Stay on top of customer reported issues, regularly communicate with customers, Sales account teams and SDDCaas product Management and Engineering.
be able to drive and increase visibility of escalated support issues for SDDCaas Key accounts as needed.
Bright thought leadership around overall customer success and be self driven to lead with minimal supervision
identify and implement the use of various public and private cloud services and offerings