Dell Vmware Cloud Services Engineer III in Cairo, Egypt

Why Work at Dell?

Endless challenges and rewards. Opportunities on six continents. A team of colleagues fueled by collaboration. All this, and a company deeply committed to integrity and responsibility.

  • Provide world class customer service throughout the lifecycle of customer adoption.

-work independently or as part of a team on engagements with customers, often in a technical leadership role to ensure customer retention and to drive customer value realization.

  • Stay on top of customer reported issues, regularly communicate with customers, Sales account teams and SDDCaas product Management and Engineering.

  • be able to drive and increase visibility of escalated support issues for SDDCaas Key accounts as needed.

  • Bright thought leadership around overall customer success and be self driven to lead with minimal supervision

  • identify and implement the use of various public and private cloud services and offerings