Dell Vmware Cloud Services Engineers- French OR German Speakers in Cairo, Egypt
- Provide world class customer service throughout the lifecycle of customer adoption.
-work independently or as part of a team on engagements with customers, often in a technical leadership role to ensure customer retention and to drive customer value realization.
Stay on top of customer reported issues, regularly communicate with customers, Sales account teams and SDDCaas product Management and Engineering.
be able to drive and increase visibility of escalated support issues for SDDCaas Key accounts as needed.
Bright thought leadership around overall customer success and be self driven to lead with minimal supervision
identify and implement the use of various public and private cloud services and offerings