Dell Cybersecurity Incident Manager in Coral Gables, Florida
Cybersecurity Incident Manager
Location: Remote – United States
The Dell Security & Resiliency organization (SRO) manages the security risk across all aspects of Dell’s business. We are currently experiencing incredible growth in order to meet the security needs of the world’s largest technology company. With team members located in over 15 countries, you will have an excellent opportunity to influence the security culture at Dell and further develop your career.
Join us as a Cybersecurity Incident Manager on our Cybersecurity Incident Response team in the United States to do the best work of your career and make a profound social impact.
What you’ll achieve
As a Cybersecurity Incident Manager, you will facilitate the response efforts for critical incidents. Partnering closely with other functions within the Cybersecurity, Legal, and Executive Management teams, you will coordinate all cross-team collaboration, communication, and documentation activities related to containing and remediating the incident.
Manage the day-to-day operations of the cybersecurity incident response queue in the United States, including addressing incoming escalations from executives
Review incidents to ensure assigned resources are providing proper support to drive resolution as quickly as possible and adhere to Dell’s incident response process
Ensure alignment and sound execution of the incident resolution process, with transparent communication to stakeholders and senior leadership
Collaborate with counterparts in other regions around the world to ensure that all incidents are worked appropriately under our follow the sun model
Participate in post-incident process reviews to ensure continuous improvement of operations and execution, and contribute to the improvement of the incident response process based on lessons learned
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
10+ years of experience working in a large technology firm with a global footprint
7+ years of experience working with cybersecurity incident response/incident management teams
5+ years of experience as a Cybersecurity Incident Response or SOC Analyst
Excellent project management, problem solving, and communication skills with the ability to execute under a high degree of urgency
Bachelor’s degree in Information Systems, Information Technology, or related field with 12+ years relevant experience; or equivalent work experience
Prior project/program management experience preferred
One or more of the following certifications: CISSP, SANS GCIH, GCIA, GNFA, GREM
Here’s our story; now tell us yours
Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.
You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here (https://jobs.dell.com/diversity-and-inclusion) .
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy) .