Dell Security Program Manager – Product Security Incident Response Team (PSIRT) in Coral Gables, Florida
Security Program Manager – Product Security Incident Response Team (PSIRT)
Location: Hopkinton, MA or Remote - US
The Dell Security & Resiliency organization (SRO) manages the security risk across all aspects of Dell’s business. We are currently experiencing incredible growth in order to meet the security needs of the world’s largest technology company. With team members located in over 15 countries, you will have an excellent opportunity to influence the security culture at Dell and further develop your career.
We are seeking a Security Program Manager to join Dell’s Product Security Incident Response Team (PSIRT), a function of Product and Application Security. This role will support the day-to-day vulnerability response process, as well as efforts to implement best practice methods, processes, tools and drive continuous improvement initiatives aimed at unifying, simplifying, scaling and increasing the efficiency of Dell’s Product Security Incident Response processes.
Manage the end-to-end workflow for handling and responding to external vulnerability reports, working with Product and Application Security staff, engineering and support organizations
Utilize defined tools and resources to monitor security vulnerabilities and proactively triage both internal and external vulnerability reports
Publish and maintain security advisories and knowledge base articles across various Product and Application Security programs
Support implementation of best practice methods, processes, tools and continuous improvement initiatives aimed at scaling and increasing the efficiency of Dell PSIRT processes
Execute projects to a successful outcome; working with business leaders and process owners to realize the goals of projects
Identify, escalate and ensure resolution of issues impacting successful execution of projects
Manage against defined process timelines and requirements; and drive consistency and standardization of defined processes
Present and communicate status to business stakeholders and functional management leveraging tools like Tableau and PowerBI
Bachelor’s degree in Computer Science, Information Systems, or a related field; or equivalent professional experience
5+ years of related experience, specifically in Security Operations, Product Security, Product Security Incident Response (PSIRT), Risk Management or Information Systems
Good understand of importance of security and its business impact
Strong project management skills: planning, organizing, monitoring and reporting on project activities
Experience with PowerBI and/or Tableau
Experience in PSIRT, CSIRT, incident response and/or vulnerability response
SANS GIAC, PMP certifications a plus
Excellent written and verbal communication skills
Strong critical thinking skills and problem solver
Strong process management and reporting skills
Results-driven and accountability-minded
Ability to prioritize projects, tasks, and deliverables and manage dynamic priorities
Dell Technologies is a unique family of businesses that helps organizations and individuals build their digital future and transform how they work, live and play—providing customers with the industry’s broadest and most innovative technology and services portfolio. We value our customers, winning together, innovation, results and integrity. Grow your career with a highly competitive salary, bonus programs, world-class benefits and unparalleled learning and development opportunities— all at a company that is proud to be diverse and inclusive. Learn more at https://jobs.dell.com/diversity-and-inclusion on how we are closing the diversity gap.
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