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Dell Security Program Manager – Product Security Incident Response Team (PSIRT) in Coral Gables, Florida

Security Program Manager – Product Security Incident Response Team (PSIRT)

Location: Hopkinton, MA or Remote - US

The Dell Security & Resiliency organization (SRO) manages the security risk across all aspects of Dell’s business. We are currently experiencing incredible growth in order to meet the security needs of the world’s largest technology company. With team members located in over 15 countries, you will have an excellent opportunity to influence the security culture at Dell and further develop your career.


We are seeking a Security Program Manager to join Dell’s Product Security Incident Response Team (PSIRT), a function of Product and Application Security. This role will support the day-to-day vulnerability response process, as well as efforts to implement best practice methods, processes, tools and drive continuous improvement initiatives aimed at unifying, simplifying, scaling and increasing the efficiency of Dell’s Product Security Incident Response processes.

Key Responsibilities

  • Manage the end-to-end workflow for handling and responding to external vulnerability reports, working with Product and Application Security staff, engineering and support organizations

  • Utilize defined tools and resources to monitor security vulnerabilities and proactively triage both internal and external vulnerability reports

  • Publish and maintain security advisories and knowledge base articles across various Product and Application Security programs

  • Support implementation of best practice methods, processes, tools and continuous improvement initiatives aimed at scaling and increasing the efficiency of Dell PSIRT processes

  • Execute projects to a successful outcome; working with business leaders and process owners to realize the goals of projects

  • Identify, escalate and ensure resolution of issues impacting successful execution of projects

  • Manage against defined process timelines and requirements; and drive consistency and standardization of defined processes

  • Present and communicate status to business stakeholders and functional management leveraging tools like Tableau and PowerBI

Essential Requirements

  • Bachelor’s degree in Computer Science, Information Systems, or a related field; or equivalent professional experience

  • 5+ years of related experience, specifically in Security Operations, Product Security, Product Security Incident Response (PSIRT), Risk Management or Information Systems

  • Good understand of importance of security and its business impact

  • Strong project management skills: planning, organizing, monitoring and reporting on project activities

Desired Requirements

  • Experience with PowerBI and/or Tableau

  • Experience in PSIRT, CSIRT, incident response and/or vulnerability response

  • SANS GIAC, PMP certifications a plus

Key Characteristics

  • Excellent written and verbal communication skills

  • Strong critical thinking skills and problem solver

  • Strong process management and reporting skills

  • Results-driven and accountability-minded

  • Ability to prioritize projects, tasks, and deliverables and manage dynamic priorities

Dell Technologies is a unique family of businesses that helps organizations and individuals build their digital future and transform how they work, live and play—providing customers with the industry’s broadest and most innovative technology and services portfolio. We value our customers, winning together, innovation, results and integrity. Grow your career with a highly competitive salary, bonus programs, world-class benefits and unparalleled learning and development opportunities— all at a company that is proud to be diverse and inclusive. Learn more at on how we are closing the diversity gap.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here at .