Dell Renewals Account Manager in Cork, Ireland
Dell is a collective of customer-obsessed, industry-leading visionaries. We believe that technology is essential for driving human progress, and the technology we provide transforms the way we all work and live. But we are more than a technology company — we are a people company. We recognize that over 100,000 employees across six continents have different interests and aspirations. We inspire, challenge and respect each and every one of them, every day. And we provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Renewal Sales Account Manager on our Renewal Sales team in Cork.
Advises account executives, channel partners and end-user customers to renew and extend expiring maintenance contracts.
Builds and executes an account territory plan.
Driving specific renewals and tech refresh sales programs, outbound calling, and prospecting to grow market share
Responsible for handling customer sales inquiries with the goal of maintaining or upgrading existing customers' products and services
Advises customer of expiring support or maintenance contracts, pricing, new service offerings, etc. Will have sufficient knowledge to understand customer's embedded base of products as well as new product features and their benefits to customers
3+ years sales/negotiation experience
Ability to work to targets
Drive for Results
Negotiating & Communication skills
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