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Dell Senior Consultant, Infrastructure Engineering in Cyberjaya, Malaysia

Senior Consultant (Infrastructure Solution Engineering)

With a global remit, our Senior Consultant professionals lead cross-functional product design teams to develop and introduce game-changing new products and solutions. Our Consulting team assesses customer’s strategic, organizational and business challenges and uses in-depth industry knowledge to offer technical solutions that apply to future business environment and operational objectives to help our Dell Technologies customers gain market share and increase efficiency. All in all, it is a fascinating and incredibly varied area.

Join us as a Senior Consultant on our Infrastructure Engineering team in Malaysia to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Senior Consultant, you will leverage in-depth industry knowledge of the business environment and technical solutions to provide technical and consultative guidance and help the customer increase their operational efficiencies.

You will:

  • Serve as technical consultant and technical leader

  • Proficient in Technical Illustration and technical writing skills

  • Analyze data, recommends, and implements upgrades and configuration changes to Infrastructure architecture, software application architecture and relevant services

  • Defines performance and capacity targets and develops tools and programs for monitoring, supporting, and measuring the infrastructure and software applications

  • Lead teams to resolve unusually complex Infrastructure problems and provides highly creative solution

  • System troubleshooting and problem-solving across platform and application domains

  • Evaluate new technology options and vendor products for quick onboarding of automation

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • 10 to 15 years of Infrastructure Engineering experience

  • Dell and VMware product expertise

  • Experience of POMA management

  • Experience in Cloud Technologies like AWS, Azure or Google Cloud

  • Scripting Skills: Strong scripting (e.g. Python, Ansible) and Automation Skills

  • Lead the team accountable for health of Dell Technologies offers including 24/7 monitoring, incident management, and security

  • Lead customer engagement, coordination and communication on service events, outages and escalations

  • Build e2e support structure across services, product development, platform and SRE teams for optimization of operations and reliability of services

  • Improve service observability through driving investments in forensics and monitoring of latency, error rate, traffic and saturation

  • Institute proactive testing of service resiliency and supportability as part of release process

  • Define code types of alerts needed to monitor health; perform routine stress test on aaS offers to find blind spots

  • Advanced ability to work effectively with senior management

  • Customer focused & Problem-solving skills

  • Possesses strong product/technology/industry knowledge

  • Strong analytical and communications skills

Desirable Requirements

  • Bachelor’s degree or above

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life — while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here ( .

Application closing date: 23 APR 2021

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here ( .