Dell Account Manager 2, Inside Sales in Dalian, China

ACCOUNTABILITIES Sells products and services, including Desktops, Laptops, Printers, Software, enterprise solutions and service contracts. Responsible to drive inbound and outbound calls, emails, and web interface to focus on maintaining and expanding business relationships/market share with existing and new customers Functions as the primary insides sales demand generalist and provides support to the field sales leader with all sales internal resources, in both strategy and executions May focus on new account development and/or expanding existing accounts Work towards achievement of an overlay quota Interacts regularly with the outside sales team Responds to customer inquiries. Works effectively in a team environment May require some direct selling to end user customers RESPONSIBILITIES Responsible for a high number of small accounts Occasional involvement in outside sales with advanced Inside Sales support Entry level sales Account Management, learning segment and product/service offerings Lower complexity sales, including PCs and packaged software This role receives regular coaching/mentoring from more senior representatives and leader Frequent contact with leader Explains technical, industry, and market facts to position company as a competitive solution Cooperates and collaborates with colleagues, cross-functionally, to support the sales process