Dell Pre-Sales Engineer Netwitness in Doha, Qatar

Job Description

The RSA NetWitness Suite is a critical foundation to RSA’s Business Driven Security architecture. Business Driven Security provides enterprises with the ability to manage risk in an every changing cyber security landscape.

The RSA NetWitness Suite includes NetWitness Logs and Packets, NetWitness Endpoint, Incident Response practice and Advanced Cyber Defense practice. The RSA NetWitness Suite is the most powerful advanced threat detection and response suite of technology and services package available to large enterprises and services providers, providing the fastest detection and response times in the face of advanced cyber threats.

RSA, a division of Dell Technologies, is actively recruiting for an intelligent, goal oriented, creative and energetic individual with a technical background to fill the role of NetWitness Sales Engineer (SE).

General Summary:

The Senior Sales Engineer is responsible for providing exemplary technical support to the sales team focusing on both a territory and named enterprise accounts. The Sales Engineer assists in driving new business from prospective and existing customer accounts within their respective assigned territories, and meeting and/or exceeding the sales quotas to achieve revenue goals. This position will organize, plan, direct, and coordinate all aspects of the technical pre-sales engagement for prospective to ensure the technical win.

The Sales Engineer role is a technical hands on role, with a requirement for candidates to be able to deliver technical demos and run a proof of concept process from requirements gathering, through to delivery and out-brief reports/presentations.

Key Responsibilities:

Provide exemplary pre-sales technical expertise through technical and solution presentations, product demonstrations, clear and consistent communication, and on-going technical consultation with the customer.

  • Act as the specialist for proof of concept deployments within the Middle East.

  • Proactively Drive Strategic and Enterprise account opportunities within key territory accounts.

  • Play a pro-active "Technical Account Management" role within their target accounts including relationship and business development activities.

  • Working in conjunction with Sales, Marketing, and Product Manager to be the technical bridge between the customer and RSA to communicate relevant feedback and customer requirements.

  • Take ownership of the technical relationship within our customers to drive customer satisfaction by proactively managing and delivering technical information to our customers both onsite, online, and via telephone.

  • Support the sales team to ensure timely and successful closing of sales opportunities.

  • Assist in planning and conducting meetings with customers and prospects.

  • Ability to quickly learn, apply, and position technical knowledge related to company and competitor offerings with clear messaging appropriate to audience skill levels.

  • Help shape the future of the Advanced SOC solutions by leveraging field experience with development priorities

  • Participates in trade shows, seminars and other industry events.

  • Be responsible for the technical win within your territory and accounts.

  • Expect to predominantly travel within UK and Ireland as part of the role

Experience and Qualifications:

  • Technical degree or equivalent experience

  • Ideally 5+ years of hands-on Sales Engineering background within a vendor orientated sales organization.

  • A Strong knowledge of the internet security and cyber threats including phishing, malware, social engineering and DDoS is an advantage

  • A Strong knowledge of Networking and Security infrastructure devices and SIEM platforms

  • Knowledge of the Endpoint Threat detection market

  • Confident speaking and presenting in front of senior level contacts within customers and large audiences

  • Excellent verbal and written communications skills

  • Strong commitment to customer satisfaction

  • Ability to manage own schedule and prioritise based on agreed Quarterly business objectives

  • Proven ability to work to milestones and without supervision to deliver business results

  • Demonstrated capability to handle Proof of Concept and solution demonstrations.

  • CEH, SANs accreditation or CISSP would be beneficial