Dell Unity NAS Support- Level3 in Draper, Utah

Unity NAS Support (L3/ SME level)

Competitive salary

Draper, Utah

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities.

Dell customers rely on our products and services to drive progress. So we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities.

Our team members are innovators and problem-solvers. We look for creative collaborators who evolve, adapt to change and thrive in a fast-paced global environment.

We work to integrate common solutions for managing infrastructure including enterprise monitoring, alerting, system configuration management, provisioning and service management to reduce risk and operating costs within our

environment. We are focused on running scalable production management services with a mandate of operational excellence and operational risk reduction that is achieved through large scale automation and best-in-class engineering.

Key Responsibilities

  • Hands-on experience with Unity NAS at Operations, integration and deployment levels

  • Take ownership of given assignments and have a deep sense of urgency related to deliverables and timelines

  • Be able to think about the big picture - always looking for ways to improve and streamline processes and procedures.

  • Have a strong desire to be a resource for team members to rely on.

  • Unix/Linux and Windows experience - be proficient with CIFS/SMB and NFS protocols, and familiar with other foundational technologies like networking, LDAP, Active Directory, DNS, NTP.

  • Strong communication skills with a track record of working and collaborating with global teams.

  • Must possess the ability to handle multiple on-going assignments and be able to work independently in addition to contributing as part of a highly collaborative and globally dispersed team.

  • Strong analytical skills with the ability to break down and communicate complex issues, ideas and solutions.

Essential Requirements

  • Typically requires 8+ years of related experience with a Bachelor’s degree; or 6+ years with a Master’s degree; or 3+ years with a PhD; or professional equivalence


We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you’re ready to both champion and challenge world-class services on a global stage, this is your opportunity to develop with Dell.

Closing date: TBD

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