Dell Consultant Solutions Architect in Durham, North Carolina

Consultant Solutions Architect - Hyperconverged Systems & Networking

Research Triangle Park, NC

Dell EMC provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Consultant Solutions Architect in our Open HCI team.

The Consultant Solutions Architect will be part of the Customer Experience Engineering organization within Open Hyperconverged Infrastructure business unit at Dell EMC. The team provides specialist support for complex deals along with key account support through solution development, roadmap acceleration, proof of concept testing and technical demonstrations. The Architect will work very closely with the pre-sales teams on specific opportunities to understand customer requirements and create enterprise-class solutions. You will be regarded as a subject-matter expert on Hyperconverged Infrastructure solutions with deep expertise in building scaled and highly integrated systems. You are expected to have or develop a broad understanding of VxRack Flex product as well as ordering, manufacturing, services and support processes.

You will be part of a dynamic team that works closely with Platform team to support product development and early release programs as well as related sales enablement activities. You will be involved in identifying market needs and providing technical feedback to Product Management and Engineering.You are expected to have deep, hands-on subject matter expertise and will be required to maintain those skills through formal training, lab time and developing technical presentations.

The role provides an exciting opportunity to shape the fast growing and market leading Hyperconverged Infrastructure product portfolio (VxRack Flex) and working with some of the top Fortune 1000 customers of Dell EMC.


  • BS or MS in Computer Science, or Computer Engineering or acceptable combination of equivalent post secondary education and experience will be considered

Skills & Experience

  • Must have 12+ years experience working with IT/Data Center technologies of which at least 3 years in Senior Solutions Architect level role, with primary focus on software-defined solutions & converged/hyperconverged infrastructures

  • Must have the ability to gather technical requirements and translate them into practical designs and platform requirements

  • Must have ability to work with cross-functional teams (sales, manufacturing, services, support etc.) to develop implementable solutions

  • Have demonstrable ability to transfer knowledge to field technical sales organizations and customers

  • Should have ability to present technical concepts to varied audiences

  • Prior technical pre-sales or customer facing experience is highly desirable.

  • Past experience developing technical documentation is a plus

  • Must be a self-driven, high performing individual with ability to work in a high stress environment while meeting tight deadlines

  • Independent and creative thinker who will work proactively to support our customers

Technical Skills

  • Must have 4+ years of hands-on experience with Data Center – Cisco/Dell Networking experience including VLANs, VPCs, Spanning Tree, L3 routing etc as well as advanced technologies such as EVPN and Software Defined Networking (SDN).

  • Must have prior experience working with Vmware vSphere, ESXi etc. Should have a deep understanding of vSphere architecture, components and configuration elements.

  • Prior experience with Software Defined Storage technologies such as VxFlex OS is highly desirable

  • Must have broad understanding of converged/hyperconverged infrastructures, scale-out and scale-up architectures

  • Cisco CCIE, VMware VCP or similar certification is highly desirable


Anywhere in US with preference to RTP, North Carolina or Austin, Texas


We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .