Dell Associate System Engineer - Arquiteto de Soluções de Data Center in Eldorado do Sul, Brazil

This position defines the overall Dell solution for the customer and makes presentations on all aspects of company products and services.

  • Assists the sales staff in assessing potential application of company products and services to meet customer needs.

  • Prepares detailed product specifications for the purpose of selling high end product and solutions.

  • Conducts customer needs analysis.

  • Provides project scoping.

  • Coordinates internal specialists and inter-department activities.

  • Assists sellers in creating demand for product.

  • Requires a high degree of technical competency to respond to customer needs and to discuss product capabilities and applications with technical users/buyers.

  • Customarily and regularly engaged at client facilities and delivers high impact presentations leveraging strong technical skills.

Principal Responsibilities:

  • Manages relationships with customer technical staff and Help Desk functions

  • Follows a defined approach/method to selling enterprise/client products and services

  • May verify operability of product and service configuration within the customer’s environment

  • Able to articulate basic characteristics of the customer’s current environment

  • Understands and analyzes industry and market knowledge

  • Has an intermediate understanding of third-party and/or Channel’s role to create and position Dell solution

  • May seek counsel from other sales engineers, leaders, or cross-functional technical groups to ensure consistent approach/application

  • Qualifies basic sales opportunities in the terms of customer technical requirements, competition, decision making process and funding

  • May present the design and value of proposed solution and business case to customers, prospects and management

  • Intermediate oral and written communication skills in English

Desirable Requirements

  • Bachelor’s Degree in IT education;

  • Relevant experience or equivalent combination of IT education and IT work experience.