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Dell IT Product Owner Senior Advisor in Eldorado do Sul, Brazil

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ACCOUNTABILITIES Conducts business process analyses, needs assessments, and preliminary cost/benefits analyses in an effort to align information technology solutions with business initiatives Works with business users to define and analyze problems and align the most appropriate technical, application or configuration solutions Solicits, develops, documents and manages requirements and provides detailed design and business rules to support the requirements throughout project life cycle up to and through change control Considers the business implications of the application of technology to the current and future business environment Reviews system test plans and system tests modules before implementation Creates, reviews and delivers end-user documentation (user guide, process flow charts, and training materials) and training for accuracy

Works with the user to select or create appropriate scenarios to test all results to determine whether system changes met project specifications; uses scenarios to assist the end user in acceptance testing In upgrades, monitors production performance enhancements and system integrity with end-users Develops detailed implementation and upgrade project plans in conjunction with other account team associates Ensures that documentation is updated when change requests are approved for the project Provides input on processes, procedures, or new approaches

RESPONSIBILITIES Leads large scale or complex business systems and application upgrades or enhancement development and installations Serves as the subject matter expert and consulting resource for a functional area Performs gap analysis, risk management, and estimates for business cases; lead cross-functional teams to select and deliver solutions; direct work of developers and analysts Evaluates user requirements for one or more specialized business applications and translates those needs into defined user assessment plans or specifications

Develops project plans and defines cost and time estimates for implementation and development of complex enterprise level solutions Creates business process flow charts for customer and technical review Works on applications and business problems that are highly complex and diverse in scope and may include multiple IT segments, global rollout, new technologies, present internal brown-bag technical talks on cross-functional and technical topics

Creates high complexity functional and solution designs using a disciplined methodology


  • Exceptional written and verbal communications skills, with proven experience interacting with a range of personalities and styles, to establish effective relationships at all levels of the organization

  • Able to quickly learn systems, processes, and procedures. Grasp technical concepts and adapt easily to change

  • Able to manage competing demands, multiple priorities, while remaining adaptable and flexible Preferences

  • Information Technology related experience or a degree

  • Understanding of IT constraints and the ability to negotiate to a positive program outcome is required

  • Background in pricing and/or sales & marketing business domain is desired

  • 10+ years of experience in business analysis and/or IT applications architecture