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Dell Senior Advisor, Services Management Lead in Florida

It takes an energized individual to drive the implementation of products and services within Dell Professional Services. The team works closely with sales, customer service, partners, customers and other technical support groups in cross-functional teams.

What you’ll achieve

As a Services Management Lead, you will oversee daily operations while driving toward long-term business improvement. Additionally, you will be a mentor and role model to the project management team, most importantly fostering teamwork and collaboration.

Detailed Responsibilities:

  • Identify business opportunities and optimize or create ideal work streams

  • Participate in complex strategic and operational projects with cross-functional teams, and drive for results

  • Be a problem solver; provide support to the project management team to solve challenges that may impact service delivery or customer experience

  • Articulate the full value of Dell solutions, and the business benefit to the partner/customer for Dell services

  • Participates in customer discussions regarding project scope, risk and impact of changes during the project for all aspects of the engagement

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements:

  • 8+ years of professional experience in a Project or Program Manager role or 5+ years with a master’s degree or equivalent experience

  • Priority setting and decision-making skills; strong analytical and problem-solving skills

  • Executive presentation and communication experience

  • Initiative and ability to work in a self-directed environment, be flexible and multi-task in a dynamic environment

  • Proven track record managing multiple priorities and building advocacy with cross-functional teams

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here (https://jobs.dell.com/diversity-and-inclusion) .

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy-statement) .

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