Dell Services Solutions Representative (Distribution- US) in Florida

Services Solutions Representative (Distribution- US)

Competitive salary

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities.

At Dell, we create the extraordinary. Our Inside Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability. Crucially, however complex the question, they’re ready to deliver technical solutions to meet customers’ needs via phone, chat, web or email.

Key Responsibilities

  • Execute Support & Deployment services strategy through the Distribution channel.

  • Engage at multiple levels within Distributors as their Services SME to identify areas of opportunity to position services solutions which combine HW and SW as well as complement Distribution’s current offerings

  • Mentor the Distribution Dell EMC OVR’s on selling services

  • Regularly engaged at Distributor facilities to deliver enablement and conduct regular Service reviews with Distribution Core and Field Sales as well as their strategic reseller partners

  • Collaboratively work on go-to-market strategies to drive Dell’s services portfolio within key Distribution reseller partners

  • Account planning to form a strategic approach that supports Service’s GAM’s objectives for Services growth within assigned Distribution partner

  • Ability to understand new technologies and service offerings will be crucial as acquisitions are added to the portfolio

  • Work closely with Dell’s Services Sales org, Program Manager, Global Account Managers, and extended Distribution Account Management team to effectively execute objectives

  • Ensure proper governance is followed to ensure customer satisfaction and risk mitigation

  • Recommends service solutions to assist with overall system design and integration within distribution’s focus partner community

Essential Requirements

  • Expert knowledge of Client and Enterprise Services with particular emphasis on Deployment Services and Channel Programs

  • Expert strategic and organizational agility skills

  • Advanced ability to understand a Distributor's business, technology and process needs, and translate that understanding into actionable, industry-leading services solutions

  • Expert working-level knowledge of the processes, technologies, and people components of services solutions

  • Uses advanced knowledge to build relationships and assist in developing business solutions using Dell services

  • Distribution experience preferred

  • Strong level of competency in providing total solutions and providing cross segment teamwork

  • Exhibits a broad based knowledge of multiple or related industries as well as an acute business understanding

  • Minimum 5 years relationship sales experience

  • Ability to travel to Distribution sites and field sales meetings (50%-75% travel)

Benefits

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you’re ready to get to the heart of ground-breaking products and champion innovation as an expert, this is your opportunity to develop with Dell.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .