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Dell Inside Sales Account Manager in George Town, Malaysia

Inside Sales Account Manager

Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction. Our team is responsible for selling ground-breaking products by building relationships with customers using both the telephone and email as communication methods. Our Inside Sales Account Manager team ensures every customer interaction is exceptional and tailored to meet the customer.

Join us as a Account Manager on our Inside Sales team in Penang to do the best work of your career and make a profound social impact.

What you’ll achieve

As an Inside Sales Account Manager, Direct selling education services to customers in the APJ territory. Working with a senior Education Account Manager to build and execute a territory engagement plan. Enable inside and field sales from the core business to drive incremental sales. Working with Education Services operations, customer services and delivery to for scheduling, registration and class creation. Develop cross functional relationships (channel, marketing, business operations) to increase opportunity development. Deliver presentations internally and to customers via web presentations. Maintain regular contact with customers to schedule classes, upsell, cross-sell and ensure satisfaction.

You will:

  • Business development and territory engagement with channel partners, internal channel management team & cross functional teams such as marketing, customer services, professional services etc

  • Communication coverage planning and execution in line with corporate directives and go-to-market initiatives

  • Conduct continual enablement and skills development with partners and internal constituents to influence the inclusion of education in solutions sales

  • Channel subject matter expert and 'go-to' person for all information regarding training to be sold to or sold by partners

  • Build and maintain relationships internally and externally. Integrate with direct selling education team for joint campaigns, initiative and drive channel partner engagement

  • Forecasts and tracks CE sales opportunities within the territory. Project management

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • 3+ of proven success selling in a fast paced sales environment

  • A desire for autonomy, be self motivated and have drive to win and grow

  • Good understanding of IT market with ability to influence others to achieve results

  • Excellent communication and problem solving skills

  • Results driven

Desirable Requirements

  • Preferable understanding of Dell EMC's products is desirable but not essential

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here ( .

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here ( .