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Dell Web Production and eCommerce Operations Analyst in George Town, Malaysia

E- business Analyst

We put the same vision into optimizing the online user experience as we do in creating game-changing products. This is where our E-Business professionals come into their own. They are industry experts on emerging technology. They manage the development, implementation and coordination of cutting-edge internet marketing strategies while driving merchandising product placement, pathing, promotion and content to optimize conversion and consideration. The team also leads on campaign management, product launch, online merchandising and end-to-end conversion.

Join us as an E-Business Analyst on our Marketing team team in Penang to do the best work of your career and make a profound social impact.

What you’ll achieve

As an E-Business Analyst, you will develop and implement internet marketing strategies to optimize the online user experience, increasing marketing effectiveness and improving customer satisfaction. You will manage merchandising product placement, pathing, promotion and content to optimize conversion/consideration, as well as own campaign management, product launch/transition, online merchandising and end-to-end conversion.

Role Responsibilities:

  • Create and manage requests for content updates and new product launches on dell.com.

  • Work closely with banner leads, online business managers, marketing and merchandising to align on campaigns and ensure we have consistent campaigns on dell.com.

  • Collaborate with the online business, design and experience teams to ensure we provide the best online customer experience.

  • Auditing dell.com for content issues, managing tickets and providing fixes within SLA’s.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements:

  • The ideal candidate has a strong grasp of the Online/eCommerce Operations with excellent project management and communication skills.

  • Passion for E-Commerce and up-leveling skills in this area.

  • Excellent written and verbal communication skills.

  • Experience with Microsoft office suite and expense reporting.

  • Strong organizational agility and interpersonal skills; ability to work quickly and thoroughly under multiple deadlines.

Desirable Requirements

  • Strong eye for detail and organization as well as the ability to focus on the “big picture”

  • Must be flexible and possess the ability to balance the management of multiple projects simultaneously

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life — while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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