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Dell Consultant - Business Operations Program Manager - Remote US in Georgia

Business Operations Program Manager - Consultant

Competitive Salary

Remote - US

We’re proud to be in the solutions business at Dell Technologies. And our business solutions are built on deep analysis and insight. Our Business Operations team develops solutions to current and future challenges. The Dell Office of the CTO is looking for an Operations Program Manager to join our Business Operations and Planning team and drive operational excellence within the Technology Insights Group. The ideal candidate will have demonstrated experience managing programs and operations for technical or strategy teams while interacting with senior-level executives. Strong communication, interpersonal and presentation skills are required to provide solutions and recommendations for processes and confidently guide the teams through their challenges and risks.

Join us as a Program Manager on our Business Support team in [Remote- US] to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Business Operations Program Manager, you will collaborate with our customers to define business requirements while providing solutions and tools that strengthen business processes. You will define objectives based on end-user needs and identify the organization's strengths, finding ways to maximize opportunities and improve business processes.

You will:

  • Develop and present reports to track planning, scheduling, issues, risks and overall status for operational reviews.

  • Define and own metrics and key performance indicators

  • Oversee the creation of new processes and tools as necessary to support additional needs and requirements.

  • Exercise technical judgment to keep goals for programs, projects, and products realistic and attainable within a given timeline

  • Define and own metrics and key performance indicators

  • Anticipate bottlenecks, provide escalation management, and balance the business needs versus technical constraints

  • Strong awareness of industry trends, business conditions and internal processes and practices to meet project/program delivery requirements

  • Facilitate communication and information sharing between different teams and roles within and outside the Office of the CTO

  • Influence and manage continuous improvement of project/program processes and initiatives

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • 12 + years of related experience in a professional role with a Bachelor's Degree or 8 + years with a Master's Degree or equivalent experience.

  • Ability to demonstrate strong communication, project management, interpersonal and organizational skills.

  • Must have demonstrated a high attention to detail, an analytical approach to working in teams that deliver advanced and emerging technologies of the future.

  • Self-starter and self-motivated, while excelling at collaboration and teamwork

  • Ability to understand technical subjects and emerging technologies and their relevance to the marketplace.

  • Proficient in program management tools (Smartsheet, Microsoft Project,…)

  • Strong analytical skills with proven results

Desirable Requirements

  • Customer and relationship-focused, process-driven, metric-focused, results-oriented, organized and self-directed

  • Ability to manage and prioritize multiple tasks and projects and assist/advise engineers and business analysts in establishing appropriate priorities

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life — while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here (https://jobs.dell.com/diversity-and-inclusion) .

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy) .

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