Dell Monitoring and Automation Engineer in Georgia

Why Work at Dell?

Endless challenges and rewards. Opportunities on six continents. A team of colleagues fueled by collaboration. All this, and a company deeply committed to integrity and responsibility.

Principle Duties and Responsibilities

· Identify the requirements, architect and implement a monitoring solution utilizing ScienceLogic EM7 (strongly preferred) but other monitoring system experience may be considered

· Work with different technical teams across the organization in order to determine scope for different monitoring solution designs

· Configuration and documentation of monitoring systems driving monitoring systems knowledge transfer within the organization

· Performs planning, consulting, technical analysis, design, development, testing, implementation and daily support of application software and middleware for platforms supporting infrastructure systems

· Configuration and documentation of ServiceNow driving knowledge transfer within the organization

· Integrates and manages middleware and software tools within the various computing platforms

· Develops and implements solutions to ensure stable and available computing environments

· Researches infrastructure software, tools, and emerging technology

· Develops and implements policies, strategies, guidelines, standards, and procedures related to infrastructure

· Develops processes and tools for managing the infrastructure

· Monitors and supports the environment in accordance with service level expectations

· Work closely with our IT engineering & delivery teams to partner on rollout of solutions

· Provide proactive health checks, capacity management, and Firmware updates as necessary to maintain the health of the environment.

Attributes

· 5+ years demonstrated experience with ITIL processes and ITSM systems

· 5+ years demonstrated experience with ScienceLogic EM7 or similar monitoring system design, implementation and administration

· Strong understanding of enterprise infrastructure systems, such as SAN, converged networking, firewalls, routers, and virtual systems management including Windows and Unix OS

· Hands on experience with integration between monitoring and ticketing systems

· 4+ years experience with Dell Compute and VMware technologies

· Solid scripting/development skills (Perl, C, Java) – Shell, Ruby, Python preferred

· Configuration management (Puppet, Chef, CFEngine, Ansible) - SaltStack preferred

· Strong competency in Windows and Unix operating systems

· Ability to teach and or train others on infrastructure technology

· Ability to work independently as well as in a team environment

· Ability to communicate clearly, concisely and professionally

· Strong team motivation and organizational skills within and external to the department

· On-call 24/7 support

Required Experience

  • 5+ years related experience with enterprise tools supporting infrastructure systems

For US candidates

  • Current SSBI within 5 years and Secret Clearance eligible, DOD clearance preferred