Dell Senior Technical Content Developer in Herzliya, Israel
About the team and role
We’re looking for a Technical Writer to join our Technical Content team in the Dell ISG - PowerFlex Organization. The PowerFlex Technical Content team is a mighty group of writers who strive to deliver accurate, concise, and well-written technical documentation, online help, error messages, UI text, and other content that help our users to perform their tasks.
This team is seeking someone with unique skills, experiences, and qualities, to add to the diversity of our group, but we want someone who shares a knack for simplifying the complexity of our platform's robust capabilities, so that information is presented to users in clear, consumable, actionable ways.
Ground-breaking products deserve to be accompanied by world-class technical information. Dell Technologies customers expect nothing less. That’s where our Technical Content Development team comes in. Working side-by-side with editors and illustrators, subject matter experts and stakeholders, the team creates clear, concise and easy-to-understand content for multiple channels. It takes an ability to research, analyze and synthesize complex subject matter. And it’s all underpinned by an understanding of how our technologies work and how they benefit customers.
What you’ll achieve
As a technical writer, you’ll work with the software engineering teams to write documentation around exciting technology. You’ll thrive here, if you’re curious, open-minded, flexible, passionate about user experience, love to take ownership, and deeply value collaboration.
Plan, create, and maintain software documentation for a highly technical product.
Work closely with engineers to understand requirements, gather information, and translate complex technical concepts into user-friendly content. You’re curious & dig in so you understand not just how the product works, but why it matters & the value added.
Collaborate cross functionally and with other writers to address customer feedback, maintain internal process documentation, and work on strategic content initiatives.
Use software and issue-tracking tools to verify the accuracy of your work in collaboration with a more senior writer.
Adapt to a fast-paced, multi-team agile environment with a willingness to manage competing priorities and to learn and grow.
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Experience and skills required for this job:
7+ years of experience in technical writing.
Strong technical aptitude, ability to analyze specifications, research technical concepts, and communicate them clearly and precisely in plain language.
Familiarity with structured authoring, DITA-XML, component content management systems, and version control.
Author content using XML-based authoring tools, such as XMetal/SDL XML.
Write API documentation and/or SDKs
Show interest or experience in UX Writing
Create graphics and/or create and edit videos
Here’s our story; now tell us yours
Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.
You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here (https://jobs.dell.com/diversity-and-inclusion) .
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy-statement) .