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Dell Lab Support Senior Engineer in Hopkinton, Massachusetts

Lab Support Senior Engineer I7

Competitive salary

Hopkinton at Building 228

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Lab Support Senior Engineer on our Lab OPS team in Hopkinton at Building 228.

Lab Support Engineering is at the heart of a worldwide lab operations team providing 24x7 lab access, service and solutions support in multiple locations. Independent and flexible, team members are always ready to adapt to the changing daily priorities. They make an impact in all kinds of ways – from installing and maintaining servers and storage equipment within the fast-paced lab computing environment, to providing top-level technical expertise and support to engineering departmental users. What’s more, they work with engineering teams to create hardware configuration test plans in support of software development.

Key Responsibilities

  • Knowledge of VMware environment is essential, experience with Virtualization products.

  • Networking, Core EOR TOR Switches Software/Hardware.Juniper, Dell

  • SAN (Brocade) and DELLEMC storage products,

  • Advanced technical skills with experience with the following operating systems; Microsoft Windows, Linux, ESX.

  • Minimum of 6 years of current technical experience with networking. Ability to diagnose network traces.

  • Experience with DellEMC servers and storage products

  • Excellent interpersonal and presentation with strong written and oral communication skills.​

  • Essential Requirements: BS in CS or Information Technology, 6+ years of experience in a VMware support environment. Subject matter expert for EMC emerging technologies. Previous ESM & Senior Level Lab Support Engineering Experience.​

  • Desirable Requirements

  • Additional Product Skills & Knowledge: of the components & tool sets accompanying VxBlock, vScale, & VxRack, VSAN & NSX, VMWare ESXi, VCenter, EMC ECS, VMAX, VNX, VPLEX, Recover Point, Brocade, Juniper, Cisco Nexus, Cisco UCS, Dell, Juniper, HP, Office 365

  • Systems: CentOS , Redhat, Suse, Oracle Linux Ubuntu, Windows 2016, Mac OS X, , HP-UX, AIX, Solaris

  • Languages: HTML, CSS, PHP C++, ActionScript, Perl, SQL, Java, Bash shell scripting, Docker, Ansible​


We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you’re looking for a varied role in an innovative and fast-paced lab setting, this is your opportunity to develop with Dell.

Closing date: xx xxxxxxxxx 20xx .

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here ( .