Dell Jobs

Technical Inside Sales Representative

At Dell Technologies, we create the extraordinary. Our Inside Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical consultation during the sales process. They directly advise customers on everything from product features and configurations through to pricing and availability. Crucially, however complex the question, they’re ready to deliver technical solutions to meet customers’ needs via phone, chat, web or email.

Join us as a Junior Technical Inside Sales Representative on our Inside Sales team in Hyderabad to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Junior Technical Inside Sales Representative, you will deliver technical solutions to the Inside Sales Team that address customers’ varying needs, either working on your own or with a subject matter expert on more complex solutions.

You will:

• Provides direction and guidance/mentor to less experienced team members and coaches others in closing complex deals

• If account/acquisition focused individual responsible for average to high revenue spend in business and/or account complexity within assigned business

• Strong understanding of products and services

• Accomplished level specialized sales representative, influencing how others engage and interact across the segment

• Strong understanding of subject matter

• Organizes internal/external resources in response to, and in anticipation of customer needs

• Maintains relationships at leadership and departmental levels to lead to new business opportunities

• Utilizes strategic probing to identify, evaluate, and recommend alternative technology solutions

• Understands and leverages solutions and can explain how solutions will benefit the overall business

• Effectively balances demands from multiple stakeholders

• Proactively identifies and manages opportunities in CRM to drive and deliver solutions and customer experience

• Engages cross functional resources, regardless of geographic location, in order to achieve goal/meet customer needs

• Effectively balances short term and long term priorities

• Trusted advisor to the account team(s) in providing clear understanding and awareness of the benefit of new products and services offered

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Demonstrates sales capability by building strategic selling skills, executing business plans to enhance customer and Dell success, and consistently achieving strong attainment results

• Developing ability to provide total solutions working across segments to achieve results

• Intermediate understanding of a number of different industries and how businesses operate

Desirable Requirements

• Bachelor’s degree in computer science

• Previous relevant experience

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here (https://jobs.dell.com/diversity-and-inclusion) .

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy-statement) .