Dell Manager 2, SW Engineer IT in Hyderabad, India

Dell creates technology solutions for a changing world. Our Information Technology (IT) Architecture team translates our customers’ business requirements into total enterprise-wide solutions. It takes deep technical knowledge to create architectural designs that exceed service requirements. We’re skilled in analyzing the customer’s business goals, objectives, needs and general business environment to create technical system solutions. Our expertise includes integrating hardware, processes, methodologies and software into the customer environment.

About Business Unit: Transparency, innovation, collaboration, sustainability - these are the hallmark issues shaping Federal government initiatives today. Dell’s Federal Team is passionate about making an impact with lasting change. Carrying out missions in the Federal Team requires fresh thinking and a creative approach. We collaborate with hundreds of teams from across our organization in order to bring the full breadth of Dell capabilities and expertise, to best support our clients. Our Federal Siebel Enterprise Solutions team is a functional and technical capability-based practice. Our professionals bring deep experience in implementing, customizing, upgrading and supporting Siebel Enterprise solutions.

Position Profile: The Development Manager's role is to plan, coordinate, and supervise all activities related to the technical design, development and implementation of information systems and software applications including; Siebel, Web, OpenText and Data. The Development Manager is also responsible for supporting, and upgrading existing systems and applications, working closely with the IT Operations Manager.  

Key Responsibilities:

  • Work closely with the Project & Business Analysis team to collate and evaluate feedback and proposals from across the business from a technical context, in order to identify potential problem areas, and make the appropriate recommendations for continual improvement in applications services.

  • Review and analyze existing application effectiveness and efficiency, and develop plans for improving or leveraging these systems to greater effect.

  • Own and plan demand management for IT application development and deployment services, ensuring the needs of business requirements, project requirements, IT maintenance and IT support are managed.

  • Direct the identification and resolution of application issues and errors, liaising with the IT Ops / Dev teams to triage IT Incidents ensuring all incidents, problems and change requests follow the processes.

  • Lead the design, develop, and installation of application patches, enhancements and upgrades to the systems and application suite to maintain system stability and support levels.

  • Manages a team of software developers including solution architects.

  • Manage and provide direction for the Development Team in support of business operations.

  • Recruit, induct, appraise, develop, motivate and manage the performance of the team as required.

  • Set individual objectives for team members that reflect Scheme strategy and priorities.

  • Provide technical & functional leadership to the team of developers working on technology projects

  • Actively participate in the development of business and vendor relationships & manage day-to-day interactions

  • Responsible for project financials including development of financial plans

  • Display leadership and business judgment by anticipating client and project needs and developing alternative solutions

  • Provide coaching, oversight, and support for delivery teams and staff

  • Provide input and actively participate in recruitment and retention activities

  • Must be hands on, including reviewing code, assessing code quality, assisting performance tuning.

  • Direct, guide, train the Team on the Software Development Activities (Coding, Technical Design, Unit Testing, etc.). 

  • Spends a good amount of time working with business owners on planning and preparing for new projects, facilitating prioritization

  • Highly focused on identifying continual process improvements to improve quality, predictability, and efficiency of delivery 

  • Drives forward engineering by hiring the right talent & developing team, arranging code hackathons, and mentoring the team for experimentation with new & open source technologies. 

  • Ability to assign and monitor Tasks on a day to day basis by managing the changing priorities and collaborating with key stakeholders. 

  • Ensuring compliance with company's Software Development Processes. 

  • Evaluates performance, including team input, and provides input, guidance, and corrective actions to team members 

  • Participate in strategic planning and prioritization of long term engineering plans 

  • Continuously assists in aligning teams to the business and program mission 

  • Support multiple concurrent efforts and deliver in a fast paced dynamic environment 

  • Foundational understanding and experience with Agile, Lean and/or SAFe methodologies

  • Must maintain confidentiality of the program and projects and defend program objectives all the time.

Essential Requirements:

  • Bachelors or Masters Degree in Information technology or related field

  • 10-14 years of experience in software engineering or development & 6+ years in a technical or functional lead role using Siebel platform

  • Must demonstrate experience and knowledge on Agile methodology

  • Proven leadership skills demonstrating strong judgment, problem-solving, and decision-making abilities

  • Proven experience in Siebel Modules (Sales, Quote & Order Mgmt, PRM, Marketing, Product, Pricing & Catalog Mgmt, Commerce, Service,

  • Functional Experience in Supply Chain and Manufacturing domains

  • Experience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non-technical)

  • Demonstrable experience of technical application solution architecture, development, delivery and support.

  • Must have extensive experience of working with the Siebel architecture, and integrating Siebel into other systems.

  • Able to prioritize and execute tasks in a high-pressure environment

  • Ability to conduct research into emerging technologies and trends, standards, and products as required

  • Ability to adapt in a dynamic work environment and make independent decisions; Extremely detail oriented; Strong customer service focus

  • Strong interpersonal and consultative skills & Excellent oral and written communication skills

  • Exceptional analytical, conceptual, and problem-solving abilities

  • Ability to lead high talent teams in local and remote locations; Previous supervisory experience in leading a technical team or managing a larger cross-functional team of non-direct reports

  • Proven experience of supplier / third party management

  • Proven experience of team management and leadership

Desirable Requirements:

  • Pre-sales, proposal, and RFP experience

  • Cloud based Software Development exposure or any other popular web based development framework.

  • Experience producing quality deliverables as per the software standards (CMMI Standards)


We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

Our EVP:

Our Culture Code unites us and makes us a great family of companies and a great place to work. It’s how we run the business, go to market, work together and provide inspirational leadership.

Our culture code is defined by our values and are made real every day by defining expectations for how we work and how we lead.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .