Dell Senior Advisor, Project/Program Management in Hyderabad, India

Dell IT Overview:

Dell creates technology solutions for a changing world. Our Information Technology (IT) Architecture team translates our customers’ business requirements into total enterprise-wide solutions. It takes deep technical knowledge to create architectural designs that exceed service requirements. We’re skilled in analyzing the customer’s business goals, objectives, needs and general business environment to create technical system solutions. Our expertise includes integrating hardware, processes, methodologies and software into the customer environment.

About Business Unit:

Dell's Digital Enterprise business intelligence and Analytics, level 3 support team is hiring a Technical Project Manager - to deliver on initiatives for our global cross segment customers. Responsibilities will include coordinating functional team activities, daily stand ups, managing requirements and providing technical and process guidance.

Role overview

As an Infrastructure PM should have good knowledge in Data warehousing technology and tool stack and have a prior experience of driving coordination and setting up of monitoring tools, setting up procedures and process to enable Stability of the environments.

Key Responsibilities:

  • Should have handled Audit and Compliance related activities like MAPS, EOL, Refresh, DR etc.

  • Good knowledge in ETL, Teradata and BI technologies like BOBJ, HANA would be an add on.

  • Manual maintenance of inventory and asset tracking information of both standard and custom home-grown business-critical applications.

  • Cumbersome process in collecting accurate software licensing usage and tracking for compliance audit request on-demand.

  • Applications not performing as expected due to discrepancies in configuration that are not easily detectable.

  • Manual or proprietary methods to get different views of the infrastructure to be able to make business decisions.

  • Difficulty in maintaining a single enterprise-wide view of the IT infrastructure across multiple sites to be able to enforce standard best practices and maintain consistent policies, procedures processes.

Essential Requirements:

  • Working experience on monitoring tools like Splunk or other industry standard tools across all platforms.

  • Experience in customer-facing positions as a professional services consultant

  • Excellent project management, workgroup management and customer facing skills

  • Ability to understand Application architecture and associated business / IT Operations workflows.

  • Good Exposure to workflow automation tool(s). At least must have worked as a user to a Service Desk / workflow / Runbook automation tool (CA / BMC / HP / IBM etc)

  • Good Exposure to scripting / Programming / Tool Customization

  • Understanding of IT Operations (IT Infrastructure and Application operations)

  • Strong organizational skills with an ability to manage competing client demands

  • Ability to learn an adopt to new technologies

  • Implementation of intranets ideally using SharePoint

  • Delivering presentation of status to senior steering board

  • Previous experience of working on dynamic projects where change is the norm.

  • Responsible for facilitating of meetings and workshops

Experience

  • Expert level knowledge in any one of the data warehousing tool stacks (Business objects, SAP Products like HANA, Informatica, Abinitio etc)

  • Expert level knowledge in minimum two OS (Windows, Linux, AIX, Solaris, HPUX )

  • Knowledge on RDBMS in one of the data base servers such as MySQL, MSSQL Oracle, Sybase, DB2.

  • Knowledge of one of the web servers such as Apache Webservers, IBM Web Servers, and IIS.

  • In depth knowledge of one of the application servers such as TomCat, JBOSS, WebSphere, WebLogic, IIS, and Resin.

  • Ability to write on demand scripts in the field using any one of these Perl, Python, Shell Script, Expect.

  • Able to suggest / recommend which KPIs to watch for among the commonly used Web Servers, App Servers, Database Servers, Messaging Engines, and storage.

  • Familiar with Application performance debugging tools Oracle AWR Report, Microsoft Data Collector, JConsole, etc.

  • Should be self-motivated, willing to work with small teams and coordinate with other product teams.

  • Should be able to independently carry on tasks with limited supervision.

  • Excellent written and verbal communication skills.

Technology

  • String Data warehousing experience

  • Strong Project Management skills – preferably PMP certified

  • Strong exposure to business applications running on multiple platforms of Unix & Windows

  • Moderate software development or scripting/programming experience and knowledge

  • Moderate exposure to RDBMS

Benefits:

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

Our EVP:

Our Culture Code unites us and makes us a great family of companies and a great place to work. It’s how we run the business, go to market, work together and provide inspirational leadership.

Our culture code is defined by our values and are made real every day by defining expectations for how we work and how we lead.

Apply now!

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