Dell Presales Enterprise Account Systems Engineer - Cleveland in Independence, Ohio

Accelerate your career as you help reinvent the value and impact of information for business everywhere. At DELL EMC, we are leading customers on their journey to cloud computing by enabling them to store, manage, protect and analyze their information assets in a more agile, trusted and cost effective way. If you are passionate about technology and want to be part of the information management revolution, join more than 70,000+ DELL EMCers around the world who are leading the journey to the cloud.

This position defines the overall Dell solution for the customer and makes presentations on all aspects of company products and services. Assists the sales staff in assessing potential application of company products and services to meet customer needs. Prepares detailed product specifications for the purpose of selling high end product and solutions. Conducts customer needs analysis. Provides project scoping. Coordinates internal specialists and inter-department activities. Assists sellers in creating demand for product. Requires a high degree of technical competency to respond to customer needs and to discuss product capabilities and applications with technical users/buyers. Customarily and regularly engaged at client facilities and delivers high impact presentations leveraging strong technical skills.

RESPONSIBILITIES:

  • At this level, supports complex accounts

  • Gains access and manages relationships with intermediate technical teams and department level IT leaders

  • Assesses and verifies approach/method to selling enterprise/client products and services

  • Verifies operability of complex product and service configuration within the customer’s environment

  • Understands, analyzes and applies industry and market knowledge to position value of the solution

  • Understands and articulates strengths and vulnerabilities of the competition

  • Consults with other sales engineers, leaders, or cross-functional technical groups to ensure consistent approach/application in complex accounts

  • Intermediate level sales engineer with in-depth understanding of our product and services portfolio

  • Qualifies complex sales opportunities in the terms of customer technical requirements, competition, decision making process and funding

  • Presents the design and value of proposed solution and business case to customers, prospects and management at a senior level

  • Understands and articulates third-party and/or Channel’s role to create and position our solution

EDUCATION and EXPERIENCE:

  • Typically requires 8+ years of related experience with a Bachelor's degree

  • Or 6+ years with a Master's degree

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .