Dell Internal Solution Architect Sr. Advisor in Johannesburg, South Africa

People make Dell – so wherever in the world they work, everyone is rewarded for their contribution. Ready to develop your career in a truly global company? Within Support and Deployment Services at Dell, we are looking for an Internal Solution Architect Sr. Advisor to join our team in Bryanston .

Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

Key Responsibilities

  • Leads the design of a specific service area or technology within a broader services solution

  • Facilitates customer presentations at the leadership level

  • Recognized as a strong technical and financial modeling architect within the organization

  • Leads the overall design of large revenue and complex custom services solutions

  • Leads simple to medium complexity engagements as the lead consultant

  • Develops measurement criteria to evaluate programs and projects and develops or reviews estimate on technical aspects of projects

  • Designs quality control and test procedures to ensure the deliverables meet established design and performance goals

Essential Requirements

  • Well-versed in a specific service area or technology (Microsoft, Virtualization, Cloud, Enterprise Deployment or others)

  • Skilled and experienced in constructing complex service solutions in the IT market and delivering them virtually or telephonically

  • Understanding of DELL EMC products and their value added to the customer

  • In-depth knowledge of assessing operational risk on profitability and impacts to service delivery.

  • Experience in assessing service delivery cost driver attributes of complex services. - Complete understanding and ability to construct, tailor, and negotiate service contracts (e.g. SOW) for both customer engagement and partner provisioning.

Benefits

Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.

Dell is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Dell encourages applicants of all ages.