Dell Sales Training - Advisor in Kawasaki, Japan
Sales Training – Sr. Analyst – Japan
As Sales Training Sr. Analyst supporting the Consumer and Small Business Sales organizations, you will deliver Dell training programs to Consumer and Small Business sales teams. You will work closely with sales leaders to ensure trainings are aligned with the objectives of the sales organizations. You will also work closely with peers on the training delivery team and instructional design team to learn and deliver training programs aligned with Dell strategy. This position reports to the Consumer and Small Business Sr. Training Manager in Global Sales Learning and Development’s Field Sales Enablement Team.
Train Japan language and culture to Consumer Dalian, China sales representatives
Train in both a classroom and virtually
Responsible for the delivery of sales training; new hire onboarding, selling skills for inside sales
Ensure trainings are aligned with local business objectives and developmental needs of sales teams.
Conducts training in classroom
Provide on-going consultation on selling skills and culture training
Training effectiveness performance review
Maintain records of training to provide accurate information.
Ability to work alongside cross functional teams and trainers with content design
Instruct participants in classroom and/or group sessions
Develop programs and practices to identify developmental needs
Prepare curriculum including method, media, and documentation to be presented
Exercise judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criteria for obtaining results
Use professional concepts and company policies to solve routine problems
Implement methods for evaluation of program effectiveness, evaluate the delivery of training, modify program based on feedback
Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors, exercises judgment within defined procedures and practices to determine appropriate action
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Strong Japanese Language Skills and knowledge of Culture
Must have both the necessary technical knowledge and the real-world experience in the subject matter they are assigned to train
Experience teaching, coaching, and/or facilitating in a professional environment
Demonstrated ability to apply adult education principals and theory
Training measurement/evaluation skills
Instructional and facilitation skills - Solution Selling skills
Ability to design basic training modules
Facilitation skills & Presentation skills
Needs assessment/ Diagnostic skills
Knowledge of advanced PC software and spreadsheet applications
Strong interpersonal skills
Excellent verbal and written communication skills
Minimum Degree and 2-4 years relevant experience or equivalent combination of education and work experience.
Understanding of, and experience in, the IT industry
Knowledge of Dell
Sales experience or experience working with sales team members