Dell Programme Manager (f/m) in London, United Kingdom

Programme Manager

Location: Thames Valley and London

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a programme manager in our PMO.

It takes something special to drive the development and implementation of new and exciting products and services. That’s a job for our Services Programme Managers within Professional Services. The team works closely with sales, customer service, partners, customers and other technical support groups in cross-functional teams. Together, they manage the lifecycle of highly complex, high risk programmes and projects - from design to delivery.

Key Responsibilities

A programme manager directs, and coordinates the activities of matrixed individuals working on the projects within the assigned programme. They are responsible for managing related projects in a coordinated way to obtain benefits and control not available from managing them separately. They may also be responsible for coordinating multiple project managers dedicated to a common project or a small number of large/highly complex customer projects/deliverables. Responsible for consistent application of all standard programme and project management methodology processes, tools, and documentation throughout the project lifecycle as aligned to the PMI Project Management Body of Knowledge (PMBOK) standard of program management and/or PRINCE2 and/or MSP.

  • Drives all aspects of programme management activity, including collaborating and coordinating across the organization.

  • Defines programme value proposition, work plan, resource needs, timeline and budget for global programmes.

  • Manages resources to complete the programme objectives on time, within scope, and on budget.

  • Ensures that constituent project managers adhere to the standard project management methodology throughout the project lifecycle, as aligned to PMI Project Management Body of Knowledge (PMBOK) and/or PRINCE2 and/or MSP.

  • Drives programme decisions to support Dell’s and/or the customer’s strategic direction and business objectives.

  • Changes that affect scope, schedule and resources are identified, managed and controlled with an integrated and cohesive plan.

  • Scope is defined, approved, managed, controlled; ensuring completed deliverables are accepted by the customer.

  • Revenue is forecasted and recognised.

  • Costs are estimated and managed to deliver programme and project within customer approved budget, while preserving profit margins.

  • Resources are assigned and managed effectively and efficiently.

  • Risks and issues are proactively identified and managed.

  • High quality is planned and delivered on the programme and projects, meeting all agreed upon requirements and ensuring high customer satisfaction through the management of the overall customer experience.

  • Communications are planned and conducted during the programme and projects to ensure stakeholders are involved, expectations are accurately set, managed, and key stakeholders receive adequate communications throughout the project lifecycle and this includes customer and Dell stakeholders.

Essential Requirements

Undergraduate degree and 10+ years relevant experience or Graduate degree and 8+ years relevant experience.

Currently or has been certified in some or all of the following:


The Standard for Program Management


PMI Project Management Body of Knowledge (PMBOK)


We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you have what it takes to bring innovative new products and services to life in collaboration with world-class experts, this is your opportunity to develop with Dell.

Closing date: 3rd September 2018

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.