Dell Online Business Manager (E-Commerce / E-Business) in Manchester, United Kingdom
Online Business Manager - UK
Join us as an Online Business Manager on our eCommerce team in UKto do the best work of your career and make a profound social impact.
What you’ll achieve
As an Online Business Manager, you will proactively take ownership of the assigned online business segment and drive for results. This means building a business plan, working analytics and driving actions on the sales floor. The Online Business Manager will promote and work dynamically to drive online activities that will increase online revenue, attach rate, Channel profitability and premium to offline business.
Drive customer online adoption, maintaining and improving superior online customer experience and supporting Dell sales organization to find best online solutions. This is a customer facing role where relationships, both internal and external, are key to succeed. This position requires driving specific online initiatives through professional program/project management. The role also entails working jointly with Dell internal teams and Dell's senior leadership to maintain high customer online experience and communicating key programs.
Delivering understanding of the indirect business model (Distribution, Partners) via e-Business technologies, process definition, and escalation management
Driving Business goals via Dell's Premier Page site & Premier Tools application (DOMS/Gii experience is a plus.)
Must be must be proficient at handling multiple tasks/projects and successfully collaborate with the different support organizations, including: Sales, BusOps, SalesOps, Finance and IT.
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Bachelors degree or equivalent preferred/significant e-commerce experience.
Project/program management skills + Experience with customer interaction.
Autonomous and solution oriented + Highly motivated and result oriented
Proven experience with sales/online/BusOps activities
Strong analytical and communication skills
Competencies in Online tools
Experience with ERP systems such as Ariba, SAP, Oracle, Peoplesoft, etc. and Market sites is preferred.
Experience working with an international client base and with remote and virtual teams is preferred.
Here’s our story; now tell us yours
Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life — while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.
You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here (https://jobs.dell.com/diversity-and-inclusion) .
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy) .
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.