Dell Senior Systems Engineer (Pre-sales) in Manchester, United Kingdom
Senior Systems Engineer (Pre-sales)
UK - remote
Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Senior Systems Engineer (Pre-sales) on our Systems Engineering team in UK .
The Dell EMC System Engineer provides sales support developing services solutions representing Dell EMC and, frequently, the rest of the Dell Technologies family brands Dell, EMC, Pivotal, RSA, Virtustream, SecureWorks and VMware.
The System Engineer works within our Support and Deployment Services (SDS) business unit and leads the SDS solution definition in close synergy with the Services Sales, Services Delivery Teams and in collaboration with product account teams to position the Dell EMC solution that best meets customer requirements.
This is a senior, pre-sales, customer facing role. The System Engineer will lead the development of client presentations, workshops, service line responses to RFPs, Statements of Work (SOW) creation and review, effort estimation and transition of work to delivery organization through appropriate practice management
The System Engineer will make Services Solutions and Services Sales presentations to customers including C-level management.
You will work in a collaborative environment where your skills, dedication and team work will be rewarded. You will have to conduct research, answer questions and remove objections that arise in a sales campaign. You will serve as a Trusted Advisor for Services Solutions and thought leader within their area of expertise.
Act as the Pre-Sales solution owner and contribute to the sales pursuit strategy, account planning and forecasts.
Leads customer presentations and workshops at the senior leadership by articulating the IT transformational journey in both business value and technology terms with a special focus on one of our pillar (Workplace, Data Centre, Infrastructure or Operating Model Transformation)
Lead Solution development (sometimes using expertise from other disciplines) – including solution design, scope documents, risk profile, and corresponding financials. Coordinate the Team of Subject Matter Experts and Solution Architects that work in the Solution
Create own deliverables, responses and SoW based on Dell EMC Service Marketing strategies according to the Solution needs
Ensure internal Services Deal Governance is applied to all proposals and responses (RFP and SOWs) and support deal negotiation and closure to include transition support to service delivery
Contribute to business results through quality of solution, advice and decisions
Mentor less experienced team members
Exceptional consulting skills, including methods, tools and techniques to apply within an IT transformation context;
Expert level experience in at least one service area or technology (Enterprise consolidation, transformation and migration engagements, end user and workplace transformation including Windows 10, data center, storage, cloud including automation and integration into existing IT environments, converge or hyper-converge infrastructure) and proficient in multiple service areas and technologies
Previous experience of acting as a solution lead, solution architect or CTO in large multi-national program (within the last 2 years) and proven skills and experience in constructing complex IT infrastructure services solutions (scope services, assemble effort estimates, plan programmes and work packages)
Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts
Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (eg Statements of Work) for both customer engagement and partner provisioning
Proven communication skills and ability to work effectively in a sales team environment
Strong experience in one or more of the following will be an advantage:
Working knowledge of Dell EMC and VMware product portfolio;
Working knowledge of ITIL and PMP
Working knowledge of Agile Development practices and DEVOPS; Enterprise architecture (TOGAF)
Windows Certification; VMware certification; Storage, backup and archiving optimization
Practical knowledge/experience with Organizational Change Management (OCM)
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .
If you require any assistance in applying for an open position or have any specific requirements to attend an interview, please contact UKTalentAcquisition@Dell.com
As members of the Disability Confident Scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancies and ensure our recruitment process is inclusive and accessible.