Dell FED Inside Technical Sales Rep - McLean, VA in McLean, Virginia


Federal Inside Technical Sales Rep.

Dell is a trusted partner of government agencies.

We strive to understand our customer's budgets, the complex security and compliance requirements, and drive toward successful collaboration among Federal agencies, enabling us to help our customers reach better government efficiency through technology.

Our case-by-case approach helps you determine the right technology and services for your agency, including cloud computing, data center modernization, employee mobility initiatives and cyber security.

The Inside Technical Sales Rep is responsible for selling a defined set of products and services and providing technical advice to the inside sales teams during the sales process. Accountable for delivering technical solutions, products, and /or services that address customer needs of varying complexity (via telephone, chat, web, or e-mail); or working with subject matter expert(s) to address a solution of even higher complexity. Advises customer of product features, configurations, pricing, services and availability.


  • Provides direction and guidance/mentor to team members and coaches others in closing the most complex deals

  • If account/acquisition focused individual responsible for highest revenue spend in business and/or account complexity within assigned business

  • Advanced level specialized sales representative, influencing how others engage and interact across the segment

  • Organizes senior internal/external resources in response to, and in anticipation of customer needs

  • Maintains relationships at executive leadership and departmental levels to lead to new business opportunities

  • Utilizes strategic probing to identify, evaluate, and recommend highly complex alternative technology solutions

  • Understands and leverages solutions and can explain how complex multi-faceted solutions will benefit the overall business

  • Effectively balances demands from multiple stakeholders, coordinating team where appropriate to ensure timely delivery

  • Identifies and engages senior cross functional resources, regardless of geographic location, in order to achieve goal/meet customer needs

  • Effectively balances short term and long term priorities, anticipating and addressing long-term and complex issues before they arise

  • Most senior trusted advisor to the account team(s) in providing clear understanding and awareness of the benefit of all new products and services offered and the most complex and advanced solutions



  • 8+ years of relevant proven experience in a Technical Sales environment

  • Uses advanced knowledge to build customer relationships and assist customers in developing business solutions using Dell specialized products and services

  • Advanced level of competency in providing total solutions and providing cross segment teamwork

  • Exhibits a detailed knowledge of multiple or related industries as well as an acute business understanding

  • Gains industry certifications


  • Bachelor's Degree

Company Description

With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dells team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.

Why work with us?

  • Life at Dell means collaborating with dedicated professionals with a passion for technology.

  • When we see something that could be improved, we get to work inventing the solution.

  • Our people demonstrate our winning culture through positive and meaningful relationships.

  • We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.

  • Our team members health and wellness is our priority as well as rewarding them for their hard work.

Dell is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Dell encourages applicants of all ages.