Dell Networking Sales Engineer - Monterrey in Mexico City, Mexico
This position defines the overall Dell solution for the customer and makes presentations on all aspects of company products and services.
Assists the sales staff in assessing potential application of company products and services to meet customer needs.
Prepares detailed product specifications for the purpose of selling high end product and solutions.
Conducts customer needs analysis.
Provides project scoping.
Coordinates internal specialists and inter-department activities.
Assists sellers in creating demand for product. Requires a high degree of technical competency to respond to customer needs and to discuss product capabilities and applications with technical users/buyers.
Customarily and regularly engaged at client facilities and delivers high impact presentations leveraging strong technical skills.
Proactively identifies and solves customer business problems by providing subject matter expertise and by using higher complexity product and services lines to create solutions.
Manages a territory or group of accounts to ensure opportunities are identified and closed. Work with various internal teams at Dell to ensure great customer experience and satisfaction
Refers leads beyond the scope of this job to other sellers within the organization
Customarily and regularly engaged at customer/client facilities and delivers high impact presentations leveraging strong technical skills
Recommends product and service configurations to assist with overall system design and integration.
Keep up to date on relevant competitive solutions, products and services
Perform technical presentations, Proof of concepts and demos for customers
At this level, supports moderately complex accounts;
Gains access and manages relationships with customer technical staff and Help Desk functions
Assesses and verifies approach/method to selling enterprise/client products and services
Verifies operability of product and service configuration within the customer’s environment
Articulates characteristics of the customer’s current environment
Understands, analyzes and applies industry and market knowledge
Understands the competition
Understands and articulates third-party and/or Channel’s role to create and position Dell solution
Seeks counsel from other sales engineers, leaders, or cross-functional technical groups to ensure consistent approach/application
Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding
Presents the design and value of proposed solution and business case to customers, prospects and management
At least 10 year experience in selling, supporting or installing LAN and WLAN projects
BS/BA (EE/CS) or equivalent experience required
Excellent written and verbal communication, listening and presentation skills. Bi-lingual Spanish and English
Ability to work effectively as a team member, collaborating, contributing and cooperating with a highly talented group of Sales Engineers as well as selected channel partners
Mandatory knowledge of Ethernet, OSI Model, L2/L3 Switches, Routers, Wireless LAN, Firewall
Industry-recognized certification desired (Cisco, HP, Juniper, Extreme/Enterasys)
Excellent skill with Microsoft Office suite
Desirable knowledge on storage, virtualization, SDN and NFV
Understanding and conversant about our company, competitor products/solutions
Knowledge and working experience in LAN Campus and datacenter technologies