Dell Solution Architect Senior Advisor (m/f/d) in Munich, Germany

Solution Architect Senior Advisor

Munich

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Solution Architect Senior Advisor (m/f/d) in our Managed Services team in Munich .

Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

Dell customers rely on our products and services to drive progress. So we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities.

Key Responsibilities

An opportunity exists to join Dell EMC’s Managed Service Organization. Managed Services is a growing service within Dell Technologies. We provide high quality service to support our core products. The role would be supporting a leading car manufacturer. Working with a number of different platforms, your role would be to ensure that the day to day operations and Service Level Agreements are met. We are also looking for people who think outside the box and have a proactive attitude.

  • Lead in the development of technical solutions of within consulting practice area

  • Independently develops solutions and strategies based on the analysis of customer business goals, objectives, needs, and existing infrastructure and applies principles, concepts and techniques of skills in developing solutions and strategies

  • Consulting activities include identifying needs, developing, influencing, and implementing customer solutions

  • Provides direction for entire consulting project or a project team and makes decisions on approaches and procedures. Provides customer solutions for a large project or several small to medium size projects with limited complexity using standard methodology

  • Prepares project proposals, cost estimates and participates in sales and proposal presentations. Integrates multiple technologies and applications within a specific customer solution

  • Regularly serves as a post- sales support specialist through the development of materials and by presenting simple solutions to prospective clients as a subject matter expert

  • Expectation to identify additional opportunities within current customer relationships. Assist with high level incidents

Essential Requirements

  • Technical college degree with 8+ years’ experience

  • Strong operational knowledge of the following core technologies (min 4): VMAX / Isilon / ECS / Unity / SVC / Compellent / DFS / Netapp & Netapp C Dot

  • Knowledge of storage array performance analysis\design

  • Fluent German language skills

  • Strong customer focus and strong communication, presentation and cross functional skills

  • Strong analytical, problem solving, negotiation and organizational skills

  • Dell EMC Proven Professional/Industry Certifications

Desirable Requirements

  • Knowledge of VMware products vRO, vRA and vROPS

  • Scripting \ Programming knowledge an advantage (Java, Python)

  • Awareness of DevOps or Agile an advantage

  • ITIL Certification preferred

Benefits

Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package. If you’re ready to both champion and challenge world-class services on a global stage, this is your opportunity to develop with Dell.

Dell is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Dell encourages applicants of all ages.