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Dell Consultant, Business Planning in North Ryde, Australia

Sales Operations Consultant - Business Planning

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities.

Our Sales Operations team is at the heart of developing sales processes and procedures for administering, fulfilling and communicating both online and offline orders. A bridge between sales and other operational functions, we use our peerless expertise to evaluate and implement improvements to sales programs and processes – from planning and prioritization to pricing and margin strategies, sales automation, reporting and more. Put simply, we make sure the process of getting our ground-breaking products and services to customers as simple and seamless as possible.

Key Responsibilities

  • Gather account intelligence data to select & prioritize key accounts

  • Business partner with sales to review & critique account plans

  • Generate reporting to support account planning

  • Build bottoms-up model based on historicals

  • Align on BU strategic priorities

  • Consolidate division & overlay responses

  • Generate monthly capacity report by managed territory & by sales role type for investments

  • Forecast demand & team workload

  • Analyze output to determine course of action (i.e., build, reduce, reallocate capacity)

  • Business partner with sales to review capacity metrics, opportunities, & risks

  • Generate other reporting to support capacity planning

  • Business partner with sales to develop strategic priorities for managed territories

  • Identify critical enablers, opportunities, & risks

  • Track incentive plans for effectiveness, review results, & update plans

  • Work with sales to develop action plans to implement

  • Generate reports & perform analysis

  • Business partner with sales to develop project plan & timeline for strategic transformation initiatives

  • Build PMO structure, governance model & scorecards for strategic transformational initiatives

  • Manage & advise on strategic transformational initiative projects

  • Implement strategic transformational initiatives

  • Report on strategic transformational initiatives

Essential Requirements

  • Significant sales planning experience

  • Confidence to manage stakeholders

  • Advanced knowledge of Excel, SQL, Tableau, and Python

  • Ability to analyze detailed information and draw accurate conclusions

  • Strong strategic planning abilities.


We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you want to be at the forefront of world-class customer, operational and business support in a sales organization, this is your opportunity to develop with Dell.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .