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Dell Consultant, IT Architecture in North Ryde, Australia

Consultant, IT Architecture

Dell Technologies creates technology solutions for a changing world. Our IT Architecture team translates our customers’ business requirements into total enterprise-wide solutions. It takes deep technical knowledge to create architectural designs that exceed service requirements. We’re skilled in analyzing the customer’s business goals, objectives, needs and general business environment to create technical system solutions. Our expertise includes integrating hardware, processes, methodologies and software into the customer environment.

Join us to do the best work of your career and make a profound social impact as a Presales Solution Architect (PSA) in our Global Solutioning team in Australia.

What you’ll achieve

As a Presales Solution Architect, you will be responsible for the creation of profitable, deployable custom services solutions with agreed governance & controls. You will work with a team of services and sales professionals driving the definition of custom statements of work for current and emerging technologies across our Infrastructure Solutions Group (ISG) services portfolio.

You will:

  • Contribute to the pre-sales qualification and the delivery of the technical architectural design, services strategies and plans that will be delivered in the customer engagement.

  • Work independently or as a team lead consulting with others to align our services capabilities and define winning services SOWs in line with the customer requirement and sales pursuit strategy.

  • Proactively identify upsell opportunities and potential situations that may result in scope change and seek to eliminate business exposure / risk. Follow quality assurance and governance oversight process/guidelines.

  • Contribute to Dell Technologies internal quality improvement initiatives by providing lessons learned from previous engagements and the development of reusable services SOW content.

  • Support and Mentor less experienced team members in an SME capacity.

  • Take the first step towards your dream career

  • Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Strong technical writing skills with demonstrated ability to define service deliverables / establish required service delivery resourcing to achieve customer outcomes.

  • Strong communication and negotiation skills in working with internal and external customers across all levels.

  • Strong knowledge, understanding and application of project management principles and methodologies

  • Technical knowledge of the Dell Technologies hardware and software platforms with direct implementation experience preferred.

Desirable Requirements

  • 8+ years of related experience in a professional role with a Bachelor’s degree; or 6+ years with a Master’s degree or equivalent experience.

  • Recent hands on Dell Technologies service delivery experience / knowledge

  • Dell Technologies product and solution expertise, particularly in complex multi-product / multi-technology engagements.

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.